The food may be good but watch out for them charging for take out/delivery items which don't appear with the delivery! this has happened twice to me. When I called today to make my order, I mentioned the last delivery was without chilli sauce which I'd paid for. The guy basically didn't believe me which I found very insulting, rude and preposterous! Anyway, I carried on regardless only to find instead of giving me my chilli sauce for free this time, he's actually charged me!! Unbelievable! I called immediately to point out that this was unfair. The guy was defensive and argumentative and when I said I would not be buying food from them any more he simply replied, 'not a problem'.
Is this business so rich and successful that they don't care about losing custom?
I have been buying take away food regularly from them for the past 6-7 years but today was the last time. I would advise the manager to look closely at his staff members attitude and consider training in customer relations. Very, very poor.
S Walker
Best pizzas and pastas in Leeds
Have recommended Sorrentos to all our friends. Have been using this restaurant since it opened. Staff and owner very friendly and helpful. Cant fault this little place at all, highly recommended.
Ben
Love the food here, the staff are always attentive and the price is very reasonable.
Sophie Smith
Fantastic little restaurant, shame it is hidden away! The food is ALWAYS gorgeous and can never find a fault! Would recommend to anyone. Good prices and lovely staff!
fi
I cannot fault this hidden little gem, once you find it you will return many times. The food is outstanding, the staff are impeccable. Often these days you pay way over the odds for bad food and service this certainly cannot be said for Sorrento
Tony
Food is very good, change of menu required now and then
Sorrento
A lovely, cosy little restaurant which boasts a varied manu at good prices. The service is ALWAYS excellent and the staff are very friendly. I regularly eat there, whether in a small or large group of people. Excellent restaurant, fairly priced, with one of the best tomato/garlic bread starters you can find!
Sorrento
Fantastic little resaurant. The only sad thing about it is that its hidden away and not many people that I've spoken to have heard about it. Shame!