Had my worst dining experience ever at the Quays in Mytchett on Friday. How the manager has been appointed, and how he retains his job is a complete mystery, and quite honestly a disgrace in these days of high unemployment. Unfortunately his obnoxious and completely unprofessional attitude to customers, also appears to be rubbing off on a number of the petulant teenagers employed as waiting staff!! Went with a group of 4 girls for drinks and dinner to celebrate a birthday. Having given our table number when ordering food, we were of the impression that it would be perfectly acceptable to leave our drinks on the table, which was beside the window, while nipping outside between courses. However, on returning to our table we discovered all of our drinks, had been removed, and replaced with a reserved sign.We called the waitress over, and pointed out that our bottle of wine and vodka and coke were gone! She was so rude and surly that we asked to see the manager. He clearly objected to dealing with us, and said that the waitress was insistent the bottle of wine, and vodka and coke were empty. when they finally did replace 3 glasses of wine, the other member of our party reminded the waitress that her drink had also been taken, to which the waitress replied " ok, I'm doing it, I didn't have enough hands, yeah!"When the lead member of the party asked the manager for head office contact details to make a complaint, he told her to sit down, refused to give his name, and told her that " four girls, like us, should know better and leave a jacket on the table while we went outside if we were returning!" All this despite the fact that there was an outstanding food order, and we had given our table number when placing the order!!!To add insult to injury, the manager, and offending waitress stood by us on the steps for the duration of our main course pointing at us and very openly talking about us!We are contacting head office today with details of our experience, but whatever the out come would never return, and will be advising as many people as possible to do the same! An absolute disgrace to the service industry!!!!!