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Reviews in Luton

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1.0
Lee Shipp

We booked a table for a meal with our friends, never eaten in restaurant before but thought we'd give it a try as the reviews seemed to be o.k. all but a few. The waiters were friendly and everything was going fine, we ordered a mixture of starters all which were pleasant. However one of the starters, a minestrone soup didn't arrive until the rest of us had near enough finished out starters, we didn't complain as we wanted to have a good evening. For the main meals we ordered the Veal, Porcini mushroom risotto for two, Mixed seafood spaghetti and two Lasagne's from the specials board. After a considerable time the waiter came back to the table and apologized that there were no Porcini mushrooms for the Risotto, after a brief discussion it was agreed that they would be replaced with normal mushrooms as a substitute (not ideal but our friends wanted to try the Risotto). The mains arrived and the Veal was enjoyed by one of our friends, the Risotto seemed to be o.k. too. The Seafood spaghetti contained tiny pieces of squid, octopus, a few small prawns and 4/5 mussels in shells. I attempted to eat the squid and octopus which were very chewy,I carried on trying a prawn and mussel which were also chewy. I can only assume that the seafood being so small, was overcooked making it inedible. I did not want to make a scene however paying good money for the food and feeling hungry raised the issue with the waiter. His response was that Octopus and Squid are chewy and this was acceptable. I then added that the rest of the fish was also the same. He then offered me an alternative dish so I asked for the Spaghetti bolognese knowing it would be a reliable dish which you surely can't go wrong with. My wife and her friend were sitting playing with their plates of Lasagne and hardly ate any. I asked what was wrong to which they replied that it lacked flavour and meat which seemed to have been replaced with a large amount of peas instead. I stated that they should raise the issue with the waiter but they didn't want to make a fuss and decided to just leave their meals. My Spaghetti bolognese arrived around 10 minutes later with a further apology from the waiter. Unfortunately my Spaghetti Bolognese wasn't great as it tasted predominately of tomato sauce with no herbs or seasoning of any kind. The waiter came over to do a check back once half of our party had finished and saw the uneaten meal in front of me plus the two hardly eaten Lasagne's, he asked if everything was o.k. I replied that I didn't want to make a fuss however the Bolognese was awful and tasted like a cheap tomato sauce with no flavour. I also showed him the Lasagne's and said that they were flavourless, lacked meat and were full of peas. His response was that the Lasagne had peas in it, then said he would raise our concerns with the Chef. Some minutes later the Chef came storming out of the kitchen and straight up to me and asked if I was Italian or English. I replied 'English' and was met with a mouthful of loud abuse by the Chef in English and Italian. He would not let me get a word in and stated that I had called his Bolognese cheap tomato sauce and that he had been cooking for years and everyone loved his sauce. He the said a customer on the next table had the Bolognese and he loved it and that he would get the customer over to tell me how good it was. All the time he was still raising his voice at me embarrassing me in front of my friends. I then asked if he was the owner to which he replied no he was the chef. I asked that he lower his voice as I was trying to have a rational conversation with him and I said that he was embarrassing not only my friends and I, but was showing himself up. Nothing deterred the Chef from making a scene and he continued with his abuse, therefore I asked him to go away and leave us. I then stood up and apologised to the whole restaurant for them having to witness such an unbelievable situation, I was gobsmacked. The waiter then came over and cleared our plates and asked if we wanted to see the dessert menu, to which I replied no and asked for our bill. The bill arrived and I was amazed to see that we had been charged for all of our meals including the ones that we hadn't eaten. I called the waiter over to explain this and was told that they had removed the service charge and that is all he could do for us, but eventually took the bill back to the lady at the front desk. He returned again having removed one meal of the bill and I again explained that it was not o.k. He then told me to speak to the lady on the desk as he couldn't do anything else. I approached the lady and explained the issue and after talking through the problem, she removed the three uneaten dishes from the bill. She was also very apologetic regarding the incident with the chef and explained that he was a bit deaf, this could be a partial reason for his shouting but no excuse for his aggressive manner. We paid our bill and were apologised to again by the front of house team when leaving. What can I say but a very unpleasant evening, several poor quality dishes, a poor mannered chef who definitely needs introducing to 'Ramsay's Kitchen Nightmares' and we weren't really compensated for our whole experience. No gesture to compensate the bill in anyway,in fact I had to haggle with the staff to get the uneaten meals removed from the menu. Maybe the Chef doesn't get many complaints as his staff and probably many of his customers are scared of him using his bullying technique. Will we be going to Villa Ada again.....no!

Villa Ada – Luton
Rosita

I went to Chez Creole after being invited to lunch by a friend of mine. I was impressed upon entering the front door with it fresh décor and welcoming by the staff. I was overly excited that the Chef is Cuban/Creole and the food itself was beyond my expectation. I will definitely visit again.

Roasty Cafe & Restaurant – Luton
Sandy

It took much too long for them to prepare the pizza that I ordered and when it was finally ready it was so overcooked that I wasn't able to cut it! On top of that the waitress managed to knock down my bowl of fries on the floor. When I told her that I would be leaving without paying she asked nonchalantly 'Why, what's wrong?'. I got the impression that by asking that she was trying to be passive aggressive. To me this seems like a small place with unprofessional staff that is trying to pose as a high end restaurant.

Roasty Cafe & Restaurant – Luton
Daphne

I went to Chez Creole for the first time yesterday, in connection with a group, Womens ~Talk, Org, UK. Tremendously impressed by everything and everyone. Lovely people who own and run it. As good as being in a top London venue. Thank you.

Roasty Cafe & Restaurant – Luton
Nak

One of the best food served. 5 star category restaurant.

Buffalo Grill – Luton
Inge Rasmussen

The best pub I have ever visited. All the best from Inge in Denmark.

The Boater – Luton
Curryholic

Chicken Mazadaar..yum yum. Eating Indian food for long time but I think this little Indian restaurant got the real food . Ask for the signature dishes.

Balti Nights – Luton
Ricky

Best food.

Balti Nights – Luton
Chris

Stumbled across this restaurant in Bath. Wasn't expecting very much from an all you can eat buffet.. but Jimmy's was a real surprise. The food was delicious! Very fresh too. I would go again for definite.

Jimmy’s Restaurant – Luton
Camile

Food is so Lush

The Mother Red Cap – Luton
Kenneth Jefferson

we visited the bramingham on sat 9 6 12 had a lovely meal the staff were very helpful and polite we have a diamond card now and will make it a regular family visit thank you bramingham staff kenneth and family

The Bramingham – Luton
Kells

Ate at the Toby Carvey one lunch time, was given a seat next to one of the server's booths.Drinks were late in arriving, were indifferently put before us as the server argued with a co-worker.Veggies were under or over cooked, the yorkies a disastrous mess, the meat was well cooked but not very well seasoned. What made it all so indigestible was the bitching and fighting that went on over our heads by the staff as we ate. They stood over our table with no compunction whatsoever and spewed out their annoyances about everyone and everything. We were treated like naughty children, with a pained expression and barley concealed impatience when we went to pay. The windows and main doors were smeared with grease, not pleasant to look at while you eat somewhere.The chef that served us however, was a very friendly and hard working gent. Respect to him, but I doubt we will return to the Toby Carvery again very soon.

Toby Carvery – Luton
Paul

Visited many times for dine in and take away. Super friendly staff, best fish n chips I've ever hand and the chicken kebab isn't bad either. Michael and Andreas keep the place spotless. The place is always busy but never slow service. Wish they had a wine list ;-)

Wigmore Fish Bar – Luton
Michael Gardner

food was great and the staff are the best this pub will fast become my local

The Mother Red Cap – Luton
Yvonne Haydon

Lovely ambience, friendly staff and good food

The Bramingham – Luton
Jean

went in to ask about the diamond club the man behind the bar said you can join the diamond club when we had a meal in there on the Friday the2nd they said we could not it is a big con we was told false information the staff should tell us how the diamond club works. the sweet was a mouthful the soup was very thick. the carvery was very nice the service was good.

The Bramingham – Luton
Christina

This venue is a fabulous place to go with friends and family, warm and friendly atmosphere, food really good, service excellent, will be going again very soon and spreading the word, nicest place I have been in ages

The Bramingham – Luton
Andie Lewry

I was very impressed by the food and the service.....a little gem of a restaurant! I will go back on a regular basis, without doubt.

The Bramingham – Luton
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