We tried this restaurant twice. The first time the service was an absolute joke. We booked a table for 8.30 and having sat in the bar for an hour we were presented with the bill! when my husband explained we hadn't actually eaten yet we were eventually shown to our table. The service went from bad to worse we were again presented with a bill for a party of 8 people (there were 2 of us), we got the wrong meals, the waiter dripped wine all over my meal, the wrong wine arrived, and my husband ended up getting our own coffees from the kitchen as we gave up waiting for them. We tried again, a few months later. Everyone deserves a second chance. This time we were shown to our table on time. But, we sat there for an hour. We got the attention of a chinese guy (the owner) we said we had been sitting there for an hour, his reply was, well what do you want then. We didn't get an apology. We weren't impressed. We would never go back and although the restaurant looks lovely we would rather spend our money somewhere that appreciates it's customers
Baci Restaurant – Bolton