Reviews in Derby

Quality of food was very poor. Had a mixed grill which was over cooked, steak and ale pie with the filling being dry and over cooked and a children’s pizza which looked very similar to a well known microwave brand.

Poor food quality! We had 3 rump steak a steak and ale pie and a kids 4 cheese pizza The stakes were over cooked and the cut of meat was poor it didn’t taste like rump steak. The steak and ale pie was a can of meat microwaved in a boil with a precooked puff pastry thing dumped on the top. The kids pizza was out of a box that I could have brought from any high street supermarket. The menu claimed home made steak and ale pie there was nothing home made about anything served. I’ve eaten at the Ragley boat stop for year and food has always been really good but on this occasion it was very poor you seem to have away from fresh well prepaid food to fast pre cooked rubbish

My family and i have been eating at the Ragley Boat stop for many years and have always received great service and the food has always been good and excellent value. i know we are in difficult times but the cleanliness and procedures here are very good. We as a family will continue to eat here as much as possible. Carry on the good work Ragley staff.

Ordered a mixed grill with a medium/rare steak. The steak was medium and the liver was overcooked and rock hard. The food had gone right down hill at the minute .

I have been eating at the Ragley for a number of years on Thursday for the last 5 weeks I have noticed that the quality and portion sizes have gone down the steak was over cooked the portions have got smaller

So pleased we visited the Ragley Boat Stop would definitely visit again. The mixed grill was the best we’ve ever had.

Well what can I say. First time out for a meal together this year and most certainly was not disappointed. The steak was amazing, cooked to perfection. I had a glass of wine, however was shocked at £5 a glass for a house wine, however was lovely and worth the money. Tables were set up so social distancing was in place and I felt the staff went above and beyond their jobs in this difficult time. Looking forward to returning.

It was my first time eating here & I won’t be back in any hurry. Portion sizes were so small, so if your hungry get a starter or sides with main. We couldn’t believe the size when they came. Mushrooms were absolutely awful, I haven’t been able to eat them since as it’s put me off. I had the minted lamb chops and there was hardly any meat at all, more like a kids portion. My partner had something like a mixed grill from the “king section” & there wasn’t a lot either, asked for steak medium rare & it was well done. Deserts were amazing. Service was quick but food came before drink so we had no time to talk over our drinks before the food came.

All bar staff were very pleasant and food was excellent,

Visited The Ragley Boat Stop for lunch with three other guests. All four had the special of 2 x 10oz Rumps and a bottle of wine for two [twice]. This was delicious, the steak was rare and well presented, the service was excellent, but to include a bottle of good tasting red wine between two was the topper as value for money. The resturant was a bit quiet since the "eat out to help out" had finished but we feel sure customers will return to this venue.

Great food and service... Shame that the atmosphere has changed due to covid 19....

Great service, good food and value for money!

Visited with my daughter for my birthday. Can never fault this place whenever we go. Food was served quickly after ordering on the app. Steak was ordered medium rare and was cooked perfectly. Under current covid conditions, staff were friendly and helpful and nothing was too much trouble for any of them.

Salmon was overcooked, dry, tasteless... Very small portions & all of it was cold.... Steak was rare we asked for medium... Half steak chewed was gristle, other half was left due to not being able to eat it. After complaining to management we were asked if we would like something else however by this time our appetite was well and truly lost.

Food cold and service very slow ..is there anyone in charge didn't seem to be..and app to order food and drinks is rubbish had to go to barb..

Visited for the first time in 5 years-was looking forward to an equally nice experience as before but was extremely disappointed-we arrived at the entrance to be faced with a lady sitting at a high table (presumably the booking-in table’) she was taking on her personal mobile-she lifted her eyes from the desk and looked at us standing there waiting and carried on chatting-her husband/partner came over (looking very scruffy and unshaven) and asked if we were being seen to to which I replied no-he looked for someone else to show us to our table but there was no one else about so he scrambled about for a couple of menus then realised we had children with us so went back to fetch appropriate menus then guided us upstairs to our table-we had another part of our family joining us and they had requested over the phone when she booked to be seated on a table close to us to which the booking person assured her she would be but when they arrived no one seemed to recall anything of the call and had placed them on the other side of the room-after a short discussion we managed to shuffle some tables around to accommodate-we went to the bar to order food which went well apart from them having NOTHING fruit oriented on the menu at all-my 11 year old daughter suffers from severe anxiety and emetophobia So won’t eat a meal at any pub/restaurant that we visit-she always eats at home beforehand but will have a small fruit salad or something similar instead but I checked the children’s menu for something in the pudding section that resembles a heathy option but much to my dismay all there was on offer was ice-cream so I decided to ask at the order point if they could russell up some kind of fruit salad for her-the lady serving was unsure so went over to ask the same lady who ‘didn’t’ greet as at reception-she looked up from what she was doing-looked over at me-looked back at the waitress and just said ‘no’ I was very much disappointed at this point-surely in the whole of this restaurant they have at least an apple or a banana or something-anyway needless to say she had to sit at the table watching while we all ate-all the food we ordered was ok ‘nothing spectacular’ but my husbands steak which he ordered to be cooked as ‘medium’ came practically still moo’ing-blood filled his plate and was clearly still very rare-we didn’t have time to reorder or send it back as I had to be at a night shift for 9pm-the young men how served our meals we also scruffy looking with long hair and all mumbled when they came to the table-we couldn’t understand what any of them was saying and one of them was serving our sauce to go with the steak and spilt it all over the table very nearly covering my dads arm-he didn’t even offer to fetch us another one-also the other part of the family that joined us orders a pizza starter that had been forgotten and he actually received it at the end of the meal when everyone was getting ready to leave-this business has clearly been taken over since my last visit and needless to say I will not be returning

Excellent meal, food cooked just how we requested it, nothing to much trouble excellent service.

We booked for lunch on Tuesday. The food was delicious, all the staff were really friendly & helpful & online booking was very easy. You can use the app or order at the bar & everything was well spaced out & organised. Beautiful setting too.