Reviews in Derby

I’ve already written a review. I was VERY disappointed to see NO SOCIAL DISTANCING between tables and staff were NOT wearing visors especially serving staff. I had booked a table so I wasn’t “squeezed” in. I’ve been a VERY regular diner as both friends and my grandchildren like your place. Unfortunately I won’t be a regular again unless you start social distancing and wearing visors. Marks I’ve given are because of the above.

Good atmosphere very welcoming good that they have gone to a booking system makes things a lot easier, pleasant service, good value for money, staff friendly and helpful, Would recommend to others. had lost faith in Wragley Boat but had it restored last saturday please keep it up. Well done

We enjoy the The Ragley boat stop, the food is always good, but on Wednesday ,we tried the wine and steak offer for the first time ,one steak was average the other was poor, couldnt cut it let alone eat it, and because staff didnt clear the table there was no one to talk to.We dont complain ever, but that was poor, and really proves you get what you pay for on this occasion sadly.

went for our normal 2 steaks and a bottle of wine ,normally £18.99 but only £10 on eat out to help out,steak was tender and moist, chips nice and the house wine excellent as normal.cant fault it at normal price. but at ten pounds oustanding.

Had a superb meal at the Ragley Boat Stop. Last time i went in, the place was looking tired, so wasn't sure what to expect. This latest visit restored my faith in the Boat stop. It has had a revamp & the foood was fantastic. Well done.

There was no atmosphere at this restaurant and the food was tasteless it was our first visit and we won’t be going back

The Cottage Pie needs to be taken off the menu! It is barely “food”. I’m really not sure what it is made of but it is like dog food with “smash” mash on top. Definitely not what I expected for £6.75. This meal came with chips, peas and a grilled tomato which was not described on the menu. When ordering i asked for “extra veg” as part of healthy living and the server seemed confused asking “what kind of veg do you want”,I never received “extra veg”. The food was hot which was great! We had a fish pie which is always watery but tastes nice, Halloumi fries which tasted nice and were hot and cheesy garlic bread which was lovely and soft but there was far too much cheese! When the female server brought our food over she had very long pointy false nails which I thought were not professional at all, especially when serving the food. We arrived and were offered 3 tables. A man that seemed like the manager said that a certain table was a nice table so we agreed to sit there, he then went on to joke that “it is close to the bar”. We do not drink alcohol so it seemed unnecessary and we would of preferred to of been sat in a quieter part of the restaurant. We were sat right near the kitchen doors in what seemed like a family section of the restaurant. We were a couple eating that didn’t have our children with us on this occasion. We first came here together in 2013 as our first date. We used to come back at least once a month. We know come once a year because the food quality just seems to of dropped and it hasn’t really changed at all.

A while ago the Ragley had a fantastic reputation and if you hadn't booked a table then you wouldn't get in Then about 3 years ago the ownership changed and it went severely downhill. Food terrible and service worse. However, after I visited on Friday it felt like the old Ragley was back. Good food and service. Keep it going!

Great meal at a good price yet again. Social distancing, sanitizing process in place as well as track and trace. Staff is friendly and fast service. Thank you

Lovely food at a good price, great service, staff are all nice.

Nice food at a very good price. Staff are nice and it's nice atmosphere.

Excellent service, very polite staff. Very helpful. Food very good. Tables cleaned between customers Hadnt been for a long time but will definitely be back again soon

We ended up not eating here as we were disappointed with the staff they weren’t helpful. We were shown to our table upstairs, we asked if we could move downstairs as there was tables, staff said no as they were booked up. But no one was sat at them. Needs customer service training

Food was ok! Some staff were very polite! I thought someone would be giving you a gentle reminder of your table time but nothing! We were abruptly told our 2 hours were up and to leave the table!! What was rubbish we'd just ordered more drinks and we had to leave them as there was nowhere to stand to finish them off and management just said "you knew about your 2 hours !!" When your catching up with friends and family time gets away from you!! The Ragley has gone from being friendly and welcoming to just about getting people in and out and numbers.

Lovely meal and felt very safe

Was pleasantly surprised and really enjoyed the meal and the setting. Would recommend - steaks are really good

All COVID 19 guidance was visible. Warm Welcome at the door. Table was upstairs and asked to order at the bar not sure if we could have used app. Food arrived all as ordered. We were ten asked if we wanted and sauces. This could have been asked whilst we waited for food as it took a few minutes to find what we wanted. Overall food was nice service was good and would go back

We enjoyed our meals, the staff were nice and friendly. We will be definitely returning. Thanks