Having been here for food before and thoroughly enjoying the whole experience, we booked again with 4 friends. Disappointing is the word I would use. The food was lovely and really tasty but the service on the whole was poor. When we arrived, we gave them our booking name, the lady took it and then left us stood at the bar - didn’t even say, someone will take you down to your table shortly. When we did get to our table there was literally nothing on the table, not even cutlery which I found strange. I had to ask if someone could take our drinks order as nobody offered and when they came one was wrong. I took it back to the bar and explained it was wrong but the young waitress didn’t even apologise - which would just be courtesy to do. The room was quite cold as well so you really couldn’t take your coat off. As I say, the food came and it was really enjoyable but when we got the bill, they’d charged for 6 steaks and there’d only been 5 so again I went up to the bar and explained to the same young girl about the error - again no apology, she really wasn’t that bothered. I do want to mention the young lad who waited on us as he was very professional, smiley and apologised for our wait on the drinks (they did take a while) and was all round a good waiter. It has put me off going again and the 6 of us went on my recommendation, so I do feel a bit let down in the overall experience.
The Plough Inn – Alfreton