Reviews in Derby

Fantastic place, been coming here for about 8 years, the food is so nice and quite good value, our first time here we were expecting to pay a lot more than we did as the food was excellent, never had a bad meal and always enjoyed a lovely walk afterwards. We love it that much we call it our secret date place... Fantastic, love it, don't ever change, staff are always amazing too. ☺️

Lovely food, came quick, nice and hot

We had a really nice meal , service was excellent , we had a 3 course and it was very tasty . We shall definitely be going again

We came yesterday with family , very unhappy with the food ,service , waiter was trying to remove plates before we had finished our meal , these guys need to learn table manners .

Food was very good, service slow, app wouldn’t work so had to wait to be served and never got our second round of drinks.

Excellent meals and service, shame that they have stopped taking table reservations, that was the one good thing about COVID you were assured of a table, instead of a free fir all.

Foirst time we had used the Ragley Boat Stop. Pleanty of places to sit outside-a bit more shaded areas would of been appreciated. Food was good, and good value. Our waiter Josh was lovely and charming. Quick service, would come again.

We called at Ragley Boat Stop on the first day of our narrow boating holiday and were so impressed we booked again for the last night too. The food was lovely, we had the Bistro steak on the 2 mains and a bottle of wine for £18.99 and steak was beautiful. We felt very welcome and the staff were polite and friendly. To top it all they are dog friendly and even provided a bowl of water and some dog biscuits. The moorings are great and free of charge if you buy a meal. We will definitely be back. I have only voted the atmosphere down because in the current situation getting an atmosphere is nearly impossible and that is nothing to do with the pub itself.

Good food service was very efficient

We were requested to download and use the app. Navigating that app was very time consuming. As someone else was paying we weren't able to complete the purchase using the app. In all it took 1 hour before we even managed to get a drink. Instructions from staff were unclear. The steaks were ok but overdone. My order came with potatoes and green beans instead of chips which I ordered. That said, the new potatoes and beans were lovely. Other people seemed to be having similar problems ordering. Such a shame as lovely setting and lovely outdoor area.

Poor experience. Will not be going again. One person in our party ordered the sausage, egg and chips. Sausages were partially raw on the inside and the fried egg whites were rubbery. Only good thing about that meal were the peas and grilled tomato. Chips on all meals had a weird consistency and taste as if they has been fried in old fat multiple times or left under a heater. Told a waiter about this and his response was to reheat the meal as opposed to a fresh one. Declined a fresh meal as the rest of the table were nearly finished with their meals. Manager came over and said 'Who's got the problem with the food'. We explained the issue and her response was that the sausages were not raw it was the blend that made it appear so and the eggs weren't allowed to be runny because of new rules (yet that was not the issue with the eggs). Was made to feel like our complain wasn't valid and yet in the next breath when we didn't want a meal replacement we were offered wine or a free drink as a way of saying sorry. Very contradicting when nothing was apparently wrong. Overall poor quality food and service. Would not risk going here again.

Had a lovely meal . The steaks were lovely. Would go again

food was nice. but the service was a bit slow for saying its table service or app i had to go to the bar twice before someone came to our table.

Visited with my parents and in-laws over the weekend. I have to say it was some of the worst service we’ve ever had. We had to wait over an hour to get anyone to even take a drinks order, let alone food. When the food came, we had things missing off our plates, and one of our drinks never arrived, despite asking several times. We ended up having to go to the bar for that drink - and we’re greeted by a rude server who demanded to know who we had ordered the drink from - apparently ‘the same man that took the order for all the others’ wasn’t sufficient. We were made to feel like an inconvenience for wanting the drink that we ordered. The chef saved the day really, because the food quality was delicious, everyone ordered something different and it was all excellent. If it wasn’t for the chef, we wouldn’t be coming back, because the service was truly appalling. Such a shame.

Meh, food was alright & staff were a bit rude

Had a meal last night it was mediocre. Steak was cold. We wasn’t offered any sauces to go with our dinner. We waiting 10 minutes for drinks after ordering them. Another minor thing that annoyed me was the steak knife when you was using it was letting water of from being in the dishwasher so I was getting wet.

Delighted, went early to beat the lunchtime rush which extends your serving time dramatically. We arrived at 12.00, where served to drinks within 5 minutes and our meal arrived after a further 7 minutes. You can’t beat service like that but don’t turn up at 1.00pm and expect that sort of service. There simply not enough staff to do it. The meal was the two rump steaks and a bottle of wine, great deal, great meal, thank you.

Had a disappointing night last night. Sat outside and we were told to download the app. Decided what we wanted but couldn't pay separately which was inconvenient. The food arrived but no drinks, we asked the waitress who said she would find out but didn't appear back. We asked another waitress and the same thing happened. We then asked the we think was the manager, who shouted your order is in the queue and we are very busy! Who wants to eat food without a drink? The drinks took between 5 to10 before they arrived. Its the first time either of us have visited the pub its in a lovely location, but certainly won't be visiting again. Mainly because of the way we were spoken to by the manager.