Ewa Riches
Keep well away!!! Went for a meal before Christmas. Orders got mixed up so we had to wait a long time for food which was a pain as we were a party of 8 so everyone ate at different times. At the end of the evening the waiter proceeded to spill a hot drink on 2 of our guests ruining my husbands Ted Baker jacket. We were assured they would pick up any dry cleaning bills. Unfortunately not only did the stain not come out but they have NOT refunded our bill. To compensate, they are offering yet another sub standard meal in their restaurant rather than replace his £250 jacket. Not only that, they have been very discourteous and blamed it on us for having waited 5 weeks over the Christmas period. They are a liability!!!
Porters – Berkhamsted