Restaurants in Wigan

Food was great HOWEVER - we made a reservation for 3pm on Mothers Day, on the day of our meal I received a reminder text saying that our booking was 2pm. I called the restaurant and spoke to an extremely rude, unhelpful woman who told me that I had booked for 2pm not 3 despite having all the email confirmations from the booking system. Instead of taking ANY accountability she tried to say that it was my fault and I had booked the wrong time. I explained we had the confirmations on email and she advised if we was any later than 2pm we wouldn't be seated and wouldn't be dinning. Absolutely awful customer service. The staff who served us in the restaurant were great but if we could have made alternative plans 2 hours before going out for a family meal on mothers deal we absolutely would have done due to extremely rude member of staff. Management 100% need to train there staff on hospitality and customer service as this lady is letting down a great spot for food.