I want to start by saying the food was lovely and our waitress was also wonderful and very knowledgeable and I would come back on another day to see how it is for a second time because of how lovely the food and waitress were. However, I've not rated it as highly as I would normally for 3 reasons: 1) They lost our booking/ someone didn't write it down. They did rectify this and still find us a table on a very busy evening. However, I'd booked this well in advance because I was on a strict time schedule (I'd allowed just over 90m for our meal for 4 people which should be very achievable). Unfortunately, sitting at the table 25m after arriving while they found us a table meant we couldn't even entertain a coffee or dessert after. 2) the time between starter and mains was over 30m, I assume because it was so busy and they weren't expecting us (not our fault) with 2 large parties in the restaurant, but again this compounded the fact that dessert/coffee wasn't an option. 3) A female member of staff (management/owner?) was openly very rude to our waitress at the bar we were sat next to when she was doing a wonderful job and that in turn made us all feel very uncomfortable.
L’Aquila Prestwich – Prestwich