Bistro Italia

Amy

We all had a great me the other night at Bistro Italia for my birthday. I would recommend to everyone whether for a party or just a couple.

Blackpool_belle

Last time that I will EVER come here again! The owner & staff are consistently rude & the food is just OK. A party of 9 of us came to eat on Friday night for a retirement do. Had originally booked for 12 but changed it to 8 as some people cancelled. As it was 9 turned up, ONE extra person & the owner went mad! Swinging his arms about, shouting No! No! Nine's too many! You said 8! Shouting that he could not possibly fit an extra person in! We thought he was joking at first but when we realised he was serious (!) we decided to leave & find somewhere else to eat in Poulton as it is not lacking in nice restaurants but our party had already ordered 2 bottles of champagne whilst waiting for the table & we hadn't finished these. One of the waiters managed to eventually fit another chair round the table (it wasn't that hard!) while the owner was still creating a scene! Of course the atmosphere was shattered so we kept drinking to a minimum after that, not wishing to spend our money there. After the meal, the waiters brought the dessert menu round, we considered it but all declined, at that he said "Well you've got 10 minutes to leave then as we've got another party coming in that needs the table"! What would he have done if we HAD wanted a dessert? Put them in doggy bags for us while we left?! A few of our party asked for coffee & although this was not refused, the waiter was clearly exasperated & there was a lot of puffing & eye-rolling! This is not the first time the staff & owners have been rude there but the 3 previous times it was 'bordering' on the funny/ludicrous (such as the time we asked for pepper from a pepper meal to be told by the owner that he didn't have one as this was 'old-fashioned' & instead he promptly unscrewed the pepper shaker on the table & sprinkled some on my friend's meal with his bare fingers!) but this time it was just rude. From what I could see the people waiting to 'fill the place' were all teenagers who obviously had been tempted in by the half-price menu, for a cheap pizza before they spent their money in the neighbouring clubs. I believe this restaurant is quiet during the week, with service like this I wonder why...... Never again!

Dany

Cheap meals ! Yes expensive drink too !!

Jackie

Experience was let down by crazy price of a glass of soda water! Cheaper to have a beer. Food good and most staff good but female waitress didn't seem to get customer service.

Lawrence Critchley

Been twice now, couldn't believe the standard , taste and value of this bistro. service is by far second to none. peroni beers the best. can't wait for next meal out there.

Rose1010

If you are looking for polite service I would not recommend Bistro Italia the food was ok but the service was not! We had not been asked whether we would like dessert when the waiter asked how long it would be before we would be asking for the bill as he had some friends who were wanting a table! (our table was 7.30 and we were home by 9.15pm) How rude we will not be returning and will ensure we tell our friends and family about this experience which spoilt our evening.

Brioni

I attended a meal on Fri 20th May with ten other friends. The food was lovely and we have all eaten here with our parents in the past. However we felt uncomfortable as one member of staff told us that two of the party had to arrive within seven minutes or would not be allowed to dine. Other staff were continuously staring and mimicking us. Coming from a background of family restaurants this was inappropriate behaviour. All in all beautiful food and decor, but staff mined your manners.

Supamama

Staff was nice but food was as awful as it was when it was Papas....Sorry but this is NOT Italian food at it's best. Same result as Papas, never again.

Kelly Bracewell

Lovely Place beautiful food :-)

Jakewinter

i would fully recommend this Restaurant, a party of 8 of us dined there and a wonderful time and meal. The staff very friendly and attentive to our requests. We will be visiting again this week and looking forward to it.

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Main dining room capacity	100
Average 3 course evening meal price (excluding drinks)	£15

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Bistro Italia File

Fact File

Disabled Facilities

Additional Information

Wheelchair access throughout facility	Yes
Dedicated disabled toilets	Yes

Payment by credit card	Yes
Payment by debit card	Yes
Air conditioning	Yes
Takeaway services	Yes

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