Cafe and coffee area seem inefficiently managed and the too few staff overstretched. The new rule of having to buy cake to obtain a free coffee seems a) miserly and b) discriminatory. The latter because people who are diabetics, watching their weight or just not into cake are now excluded from obtaining a free drink. I anticipate the store losing trade as a result because we cannot be the only people who went in for a free coffee and then wandered upstairs and bought a few items that we would not otherwise have bought.
Disappointed
I have been a great enthusiast when it comes to Booths Artisan cafe but was disappointed with the new set up caused by the problems arising from free hot drinks. Service was unnecessarily cumbersome . My drink did not arrive until after I had eaten my jacket potato (which was delicious!). I found the tone of the notice insisting one remains seated until one has paid somewhat discourteous. Surely having someone standing at the counter to take payment would mean tables were not occupied longer than necessary. As it is, once you have finished you have to attract the busy waitress's attention to get a bill and then wait for her to walk to the cash register and return with your change/receipt. It also took her a long time to put my order onto the till in the first place which delayed it reaching the kitchen as she had to return to the table to bring my Booths card back. This is not the sort of restaurant where one goes for a leisurely meal but rather a quick lunch. Your convoluted system is slowing things up too much. Also the new rules making drinks free only as takeaways can only add to the litter problem and is creating a kind of second class customer. Isn't the nation fat enough? Forcing us all to consume cakes, buns with our coffee will not help. Provide healthier savourly snack options if you insist on us eating something with our morning coffee....
Mayger
Lovely meals,perfect service by outstanding staff. thank you.
Beryl
We have eaten at Artisan several times in the evening and the food and presentation is spot on.
Lakeslady
We have eaten here since it was first opened and have never been disappointed
Visited last week and had the best salad with chicken I have ever tasted. The freshness and quality was so apparent......and you cannot often say that about lettuce! The staff was nice and friendly too, long may ATRISAN stay one of my favourite places to eat.
janetmcw
A lovely setting, not your usual supermarket setting. Would use this restaurant regularly - food excellent and the drover's platter outstanding
