Visited a few weeks ago promised a phone call nothing. Service bad food bad will not return not recommended.
Jan
Having happened upon The Brassmill a few months ago we decided to go there on 3rd February for a birthday celebration. This time we were not as lucky. There were 6 of us and 2 had fish pie which I can only describe as "sloppy and wet" - a spoon would have been better than a knife and fork. One person had gamon steak which was overcooked and another person had burnt sausages! That left 2 people with ok meals. I was shocked to note that 3 250ml glasses of a mediocre rose wine came to £18.75 - £6.25 a glass!
We have another birthday coming up in a few weeks time and will make certain we don't repeat this disappointment.
Sarah T
We've been to The Brassmill several times over the past few years but our recent visit was disappointing to say the least. It's always busy on a Sunday but we expected that so when ordering our food, we took up their suggestion printed on the menu and ordered some bread with olive oil to nibble on as we waited for our food. 20 minutes later, still no bread, so we asked a waitress who checked and told us 'they're just doing it now'. 5 minutes later she brought out a board of lovely looking bread. Shame it was like cardboard as it had blatantly been microwaved to death, therefore inedible. After 40 minutes (having been told the wait was 30) we had to chase up our food only to be told that because we had ordered the bread, the food would be longer to give us time to eat the starter, despite it not being a starter, just, as they suggested to us, something to nibble as we wait! The food was plentiful but cold plates meant everything cooled within a couple of minutes, the veg was undercooked and everything had just been cobbled together with little care or attention. Very much below normal standards for this place all round. On a plus note, the waiting staff couldn't have been nicer or more attentive. Shame they were struggling with such a badly run kitchen.
Jl
Me and my partner came here last year, the staff were helpful but he restaurant was freezing so much so that we had to ask to move to another part of the room which turned out to be no warmer. The food was nice but some what over priced.
Charity Jay
Chips soggy, Rump steak ordered well done was cremated, Sirloin steak ordered medium was well done, Steak ale and mushroom pie lots of fluffy pastry very little filling, Onion rings cremated, No Sorry you cant have beans????
service was very slooooooow
We recommend the cheesy garlic bread it was divine!!
If I could find an email address for this place my "recommendation" would have been sent direct, please forward my comments
R Harding
Our family visit the Brassmill regularly on a family meet up. No troubles, very relaxing and the food is both good and inexpensive. We have also attended the New Years Party a year ago which was cheap for a new year at £6.00 per head. Nice location and lots of parking available. Easy reach of the town centre and walks by the Canal/River nearby. Worth a visit!
