Not impressed! We ordered but were then told they didn't have any of the veggie option left. The portions were small (the medium fish was a very small meal) and the food pricey. We had a long wait for food, were just about to leave when it arrived. A £3 side of veg consisted of a tiny dish of frozen peas and some chewy kale (although they did take this off the bill as agreed it was rubbish). And the room was unbearably hot to boot. Beer sampled was poorly kept. Needless to say we would not recommend!
We had a lovely family evening and meal at the Butlers Arms.
Nice meal for four with some impressive dishes. Particularly enjoyed my prawn cocktail starter with its sides of tempura prawn and prawn and sesame toasts. Rib eye steak was definitely medium as requested.
Good wine, pleasant atmosphere, nice staff.
Food was ok. Service from the staff was very good, however the service from the management was appalling!! the manager couldn't be bothered to come over to speak to us when we were enquiring about Christmas Day lunch. He chose to keep sending his staff member backward and forward from us to him to answer our questions when it was obvious she couldn't help us. we left abruptly after commenting on how hopeless the to-ing and fro-ing was between them. When we left he couldn't even be bothered to say goodbye!! (the bar and restaurant were empty at this time) we will dine elsewhere in the future, even though we are very local to the Butlers. In the current climate i can't believe a business would choose to treat people in this rude and appalling way. Such a shame as it could be an amazing place with the right management running it..
Visited in February 2012 after hearing The Butlers Arms was under new management. What a great decision to give it another chance after visiting under the previous management! The welcome by the staff was fantastic, the service was perfect, the food and drink selection was great. This is a lovely pub/restaurant and it's nice to see it being run so well again. Our food arrived within a very reasonable time of ordering, we were served complimentary warm bread with oil and vinegar while we were waiting, which was a lovely gesture and we were very impressed with the freshly cooked, homemade food. All round a lovely experience, without a fault. Recommended to anyone and I will be sure to visit again soon!