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Cafe De Hong Kong

Chinese • Holborn
(020) 7534 9898 47-49 Charing Cross Road, Holborn, Greater London, WC2H 0AN (020)753…Show
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3 /5
3 /5
3 /5
3 /5
Graemephillips
This restaurant seems to be characterised by deceitful labelling practices. I ate their earlier tonight thinking that the service charge was entirely optional, as all of the menus said "Recommended Gratuity 10".However, when it was time to pay the bill, the waitress refused to accept the basic point of the English language that the word "recommended" does not mean "mandatory". The supervisor was summoned and the supervisor threatened that if I did not pay the service charge as well, the establishment would refuse to serve me in future.I paid the service charge, as I don't feel it is appropriate for me as a Christian to be creating a scene over only £1, but I would seriously advise anyone reading this review against visiting this restaurant: - the deceitful labelling practices when it comes to the service charge make me inclined to wonder if there are other areas in which they try to unscrupulously extract money from customers.To my mind, the word "recommended" in this context means "recommended ONLY", i.e. optional. If the service charge is only "recommended", it should be entirely possible to simply not pay it without any loss of face.Don't touch this restaurant with a barge pole.