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Chester House Hotel

Italian • Cheltenham
Sugarvine
3.5/5
(01451) 820286 Victoria Street, Bourton-on-the-Water, Cheltenham, Gloucestershire, GL54 2BS (01451)8…Show
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Boutique Cotswolds hotel in the heart of Bourton-on-the-Water with an Italian restaurant open for lunch and dinner.
+12

About Chester House Hotel

The Chester House Hotel is beautifully situated in the heart of Bourton-on-the-Water, the ‘Little Venice’ of the Cotswolds. Privately owned, the Victorian boutique hotel with its pitched roofs has 22 ensuite rooms decorated in contemporary country style, a breakfast garden room, a bar and lounge  and L’Anatra Italian Kitchen which is open for lunch and dinner every day. It’s the ideal place for delicious stone-baked pizzas, pasta, steak or fish. Everything is prepared from quality fresh ingredients and seasonal specials are available throughout the year. Chester House Hotel also has dog-friendly tables and rooms available.

Sugarvine
3.5
Food 3.1/5
Service 3.7/5
Atmosphere 3.9/5
Value for Money 3.2/5
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Opening Times
Mon 11:30 - 15:30 17:00 - 20:30
Tue 11:30 - 15:30 17:00 - 20:30
Wed 11:30 - 15:30 17:00 - 20:30
Thu 11:30 - 15:30 17:00 - 20:30
Fri 11:30 - 15:30 17:00 - 20:30
Sat 11:30 - 15:30 17:00 - 20:30
Sun 11:30 - 15:30 17:00 - 20:30
Facilities
  • Hotel
Sugarvine Restaurant Guide
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3 /5
3 /5
3 /5
3 /5
Stephanie Allen
We had a lovely meal in the restaurant - staff were attentive and friendly. Food was delicious as was the wine. On a lovely sunny evening it was great to have the option of indoor or outdoor eating. As we were staying in the hotel it was so convenient. Would visit again.
Lesley
We dined at the hotel’s 2 AA Rosette bar and restaurant and found the experience a bit mixed. The staff were genuinely excellent — professional, friendly, and very attentive throughout the evening, which we really appreciated. The setting was pleasant as well.However, the food didn’t quite suit our tastes. My mushroom pakora starter was quite dry, and both my slow‑cooked beef and my husband’s guinea fowl were much saltier than we’re used to. It may simply be a matter of personal preference, but the seasoning made it difficult for us to enjoy the dishes. Dessert, on the other hand, was delicious and beautifully presented.Given the premium pricing, we had hoped for a more consistent meal. We also noticed that the smart‑casual dress code wasn’t being followed by many diners, which affected the overall atmosphere.We appreciate the effort behind a 2 AA Rosette kitchen, and the service was excellent, but overall the visit didn’t quite meet our expectations.
Jan Stevens
We came for an overnight stay for a birthday. Greeted by the lovely Angie who made us feel very welcome. Room was no 9 downstairs, spacious and extremely comfortable. We had a meal in the restaurant in the evening excellent. Breakfast was fabulous and all the staff very helpful, would not hesitate to recommend. Only criticism I would have was a bigger sign for the car park.
Nicola
We went for a meal on the 19th of June having received a voucher. Upon arrival there was no pleasantries when greeted, we stood by the ‘please wait to be seated sign’ and when we stopped someone to say we had a booking they looked at us like we were fools and said go to the main bar to check in. There was one girl who didn’t serve us that seemed very nice and friendly but the person serving us forgot to bring the water that was asked for twice. As for the food the cook and quality was very poor some cold, the fish massively over cooked and a very fishy taste, as for the pizza the base was borderline raw while the crust was burnt, We were very pleased we had the voucher as it is not a meal we would have been happy to pay for
2.8
Lynne Robinson
Unfortunately I cancelled my booking but went several days later for lunch and was so disappointed I cancelled my meal after it arrived with soggy / slimy white onions on my pizza when they said they were adding caramelised. When questioned( as I’m a very confident cook) they said they were caramelised. My friends ciabatta had the same slimy onions in it. Definitely not Italians as they would know how to cook .
4.3
Caitlin
I stayed in the Chester House Hotel as part of a 2 day walk in the Cotswolds and my time there was lovely. Rooms were well presented and clean. The staff were lovely and the food at both breakfast and dinner was really good, and the staff catered for my Coeliac disease requirements, which is always much appreciated. I will definitely be staying again.
2.3
Assad Ulhaq
Food was ok. Setting was nice. Greeting on arrival was non existent and no please or thank you on paying bill. Won’t be going back
Mehul
Amazing food as ever. Visiting every year since 2016 Even stay was brilliant few years back. Good quality food .Authentic Italian
Jo
The food was amazing. Sooooo delicious! And the staff were friendly and helpful.
3.5
Janie Harvey
We stayed at The Chester House Hotel and ate in the restaurant on 18th May, The staff were very attentive and pleasant, we sat in the bar area for pre dinner drinks then were shown to our table. We both had prawn starters which we enjoyed, then my husband had the lasagne which he said could have done with more meat. I had the ‘special’ which was seafood risotto they brought me a huge bowlful of watery rice with bland seafood mixed through and I regretted my choice almost immediately. We did have an affogato desert which we shared can’t really go wrong with that. As it was my husbands birthday we had a nice evening other than our choices of main course. The music was Harry Styles and current due to the young staff I presume not your usual restaurant background music.
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