We visited this restaurant on last week around 11:10pm, we ask one of the waiter about the closing time before we order the food, he told us the kitchen will close at 12am but we can continue to enjoy our food until we finished, then we only start to order appetiser and main course.
After appetiser came out for 5 minute, they already served us the main course without asked us while we still not finish our appetiser, they put all the main course on the table and go away, that time we just start to eat our appetiser only, if the food put there until we finish our appetiser, all the food must become cold, so we expressed dissatisfaction then they only take back all the main course to the kitchen to keep warm. When they take back the food go back to kitchen, one of the waiter said:” this is not my responsible”, and then he also said :” normally this treatment for Chinese people is normal and never mind”… we feel angry and no mood to eat after listen what he said, we thought that he has the racial discrimination…
After we finished appetiser, they served us main course, but all the food was cold. We complained again about the fish dishes, because actually we order whole of the fish, but now it look like all the remains of the fish to cook for us, and its tasted not fresh. When the supervisor know our dissatisfaction and he come to apologize quickly, that time our disappointed feeling only become better… but at the end of our conclusion is the service is POOR, the food is not fresh and the price is not worth for what you eating!
We will never go there again!
Bruckler
The Golden Dragon serves excellent food and the service is excellent. Food prices are very reasonable although wine prices are fairly steep and Jasmine Tea at £8 a pot seemed a little excessive but -overall -thoroughly recommended and looking forward to going back again.
