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Golden Gate

Indian • Hartlepool
(01429) 862367 74 Church St, Hartlepool, Cleveland, TS24 7DN (01429)8…Show
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3 /5
3 /5
3 /5
3 /5
Jj
We booked here as we had been before and enjoyed the food but this time it was a disaster. We arrived at our booked time to find there wasn't a table ready and two tables were pushed together to accommodate all 8 of us. There was no table cloths, or cutlery on tables and we should have heeded the fact that there were empty tables uncleared and the bar was stacked with dirty glasses. We were given some tatty menus but waited 20 minutes to have our drinks order taken. Drinks arrived minus any ice and the coke was flat as a pancake. We were given a grubby pickle tray with our poppodums and plates were not cleared once we had finished. We waited 1 hour and 10 minutes for our starters to eventually arrive and by this time had totally had enough of the poor service. No apology or explanation despite other tables who came in after us already having their main courses. Starters were ok but nothing out of the ordinary. Another hour went by and still no sign of our main courses and by this time the restaurant was now empty. I complained to the management received a half hearted apology and a offer of a bottle of wine. It was long after our bed time by the time we had finished and we finally received an apology. I asked for some money to be knocked of the bill and they reluctantly gave us our first round of drinks for free which was poor compensation. Don't go here the food is average and there are plenty of other places in Hartlepool where the service and quality are far superior. To top it all three of the party were ill the next day with stomach cramps!
Frankie
As lover of Indian food I have dined at all the restaurant in Hartlepool, But the Taste of food in Golden Gate is far and above the rest. The dishes has a very unique and traditional taste which makes it the best. it has recently been done up so the atmosphere and the staff are always happy welcoming.
Davep
My family and i use several Indian Restaurants around hartlepool for both eat in and takeaway meals and speaking from experience now i can promise you that the food served or delivered to you from these guys is top draw (fantastic). The owners take every care to ensure that you are fully satisfied with the food to which for me is great. I would go as far as to say that for certain dishes it is the BEST indian in town!!!
4tunecookie
We have visited this restaurant quite a few times and have never been disappointed. The Golden Gate is now offering a four course meal for £7.95 on Thursday and Sundays which is amazing value. This Indian restaurant is probably one of the best in the area - well recommended. Wonderful staff.