Green Dragon Inn Exelby

Extremely Disappointed Customer

I used to love this pub, whenever we had visitors I would take them for a meal there and recommended it to everyone. Now the pubs changed ownership and I would never go again. The new owners are dishonest and don't stick to what they say. My husband chose a deal from the board (steak and a pint/wine for £X)he had a glass of coke thinking it was included which they didn't correct us on. Then when it came to paying they charged us for the drink on top and when we pointed it out they said coke didn't count and didn't give us the drink alongside the meal. We both found it rude and dishonest of them to dodge the deal. Disgusting service. Also there was a long wait despite us being the only one's eating and it took them a long time to take our order. One last thing, I didn't find it very clean in there as there were cobwebs on the ceilings.

Simon

My advice is stay well clear. I had been recommended this pub many times for its food and so decided to pop in on the way back from town today. As it was only for a quick one my wife and I just ordered a bowl of chips. After ordering we sat in the beer garden. Very soon after sitting down the chips were brought out to us. We started to dig in but regrettable soon stopped eating as some chips were cold, some hot, some soft and some hard. Since neither of us like to complain much we continued with our drinks. As we were leaving we took the decision to hand the chips back to the landlord/barman (not sure) and let him know. We were not bothered about a refund or another serving, we just thought it would be best for him to know that the quality of the chips was not good. Unbelievable the landlord/barman then started to argue with us as he pinched all the chips with his fingers and asking us where the hard ones were (err I think we ate them, that's why we are politely complaining) and telling us that they will be cold when you sit in the beer garden (despite the fact that some were cold from the moment he brought them out to us). He then strode off saying he would eat them himself. Personally I have never come across such a horrendously bad attitude as a customer before and whatever there food is like on a good day this is one place we will never visit again or recommend. Shame because the pint of black sheep was very good.

Sexylady

excellent pub and restaurant lovely food and lovely accommodation.

Gourmand

We found this pub by accident as there was no where around that served food on a beautiful summers evening. The pub is divided into 3 areas , a comfortable bar , larger more family orientated restaurant and a very striking decked patio area with overhead heaters. The food was marvellous and so much of it. Admittedly the choice was less being a Sunday but it was still enough to satisfy all comers. All of it was home cooked using local ingredients and was served in friendly efficient manner. I can't speak highly enough of this find

ELM

VERY, VERY POOR OVERALL, BRING BACK CHRIS & DIANE. A GOOD LICK OF PAINT, BUT SHAME ABOUT THE OWNERS AND STAFF. THE FOOD, WELL, CHEAPLY BOUGHT IN, AND KNOCKED OUT FOR A HEFTY SUM. TRY THE PUB AT WELL, MUCH BETTER!!!

teala0174@btinternet.com

Nice to see something different on the menu to what the usual pub serves.....

bonzo

wortha visit

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