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Imperial Palace

Chinese • Harrogate
(01423) 528711 1 Cheltenham Crescent, Harrogate, North Yorkshire, HG1 1DH (01423)5…Show
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3 /5
3 /5
3 /5
3 /5
Lost-soul2007
We had booked the day before for 6pm for 6 people, to be told on arrival we hadn't booked. The staff were rude and off hand. I asked if they had a table to be told they were booked until 8pm. When I pushed it and said it had been booked over 24 hours previously one staff member said they weren't in then, and the other looked at the diary and miraculously found our booking! We were seated and ignored for 15 minutes before they took out drinks order. They then took our food order and the food arrived fairly swiftly, though they began to clear the starter plates while some of us were still eating. The mains arrived at a reasonable pace following the starters. The food was generally tasteful, plentiful, filling and hot. We had several waiters/waitresses during the meal and we had a job catching anyone's eye to ask for the bill. Out of the two I prefer the Imperial, the Palace's sister restaurant which has had a facelift, round the corner on Kings Road and next time we go out we will go there out of the two. Did we leave a tip? The tip I would leave is manners cost nothing. If you can't be bothered to be polite to your customers, perhaps you are in the wrong job......