I have been going to Karims for years and loved it so decided to choose it as the venue for my wedding (28/10/2012), I was promised good service by a waiter called Hayam, and good food, they did not come good on that deal. I was told to come after 5pm, I came at 7 and nothing was ready,the floors were dirty, the heaters had been left on and I was sweltering, it took 25 minutes for someone to come up and turn the heating down by which time all my make up had melted and I was close to tears. Then I was told it would take an hour to bring the food out. So me and my guests who were starving waited patiently, it took another 2o minutes and countless requests before they came to switch the music on, my wedding felt like a funeral, The waiter offered free kheer and pilough rice to make up for it, which I didnt need because I had already ordered more than enough food. When the food finally came (I had ordered for 15 guests more than actually came) the guests were called up table by table, by the time it got to my table which had all the elders (most important guests)myself and my husband, there was only scraps of food left. The waiters said they would bring more food up, it took another 20 minutes by which time everyone had made do with the scraps and was thoroughly annoyed with the waiters. The pilough rice wasnt even given, Karims staff ruined my wedding, me, my family and guests are so dissapointed. It may have just been another booking for Karims, but for me that was my wedding, to make it worse no apology or discount was offered to make it up for it, no one cared!
I have been going to Karims for a few years and I can't rate it highly enough. I've never been let down when I've been. It can get quite busy but I've never failed to get a seat and the food is great. The main thing for me though is the staff, they really are great. They are child friendly and even the ones that aren't too good with their English make an effort. It needs a proper rating as I haven't seen on done on it yet but it would pass with flying colours.
Went here last night (Sat 10th Oct 2010) and to be honest I will not be going back. The whole place feels a little dated, the tables have plastic tops and no table cloths are used. The plates are also plastic (that’s right plastic plates). The food was nice a good selection of Indian, with a smaller selection of Chinese dishes. I then had the misfortune of needing to visit the toilet, imagine the worst public toilet you have ever visited and you have got it. massive sections of tiles missing from the walls, wooden toilet seats that rattle about, a great big bolt on the back of the door that has been moved about several times over the years rather than refurbish the doors and worst of all stains on the walls, on the toilet handles, pools of urine all over the floors.
I have been to karims on several occasions and i absolutely love the place.The sweet coloured rice i haven't a clue what it is called and the curried mixed vegetables are fab, i would recommend this place to people who love variety and great tasting foods.
Just about the most fantastic restaurant we have ever come across. It is so easy, clean, service is great and above all the welcome you get is the best.
All the staff have a great respect for the customers, the food is just fantastic.
This restaurant pays particular attention to detail.
A little too expensive if you ask me, even though the food was lovely. You can get a similar deal elsewhere for a bit less but don't let it put you off too much. I would go again but this time I would get someone else to pay.
Nice place - been a few times over the years and brought lots of different people with me.
Everyone enjoyed their Karims experience!
Really nice staff, great authentic range of foods (not keen on the pasta but hey!), decent parking and a no frills nice experience.
Well done Karim :)
Me and my wife loved it even that I did not book in advance for Saturday night. they where pack out when arrived there but I waited only5-6min and help me find a seat to have me dinner,, even that it was very busy the service was excellent, I enjoyed my time there, food was perfect the way I like it the choices is unbelievable.
i have been to karim's on two or three occasions now. it was a pleasant experience and i would recommend others to try it out.