Situated in the old centre of Woodstock, La Galleria offers fabulously authentic Italian food in lovely surroundings, including a courtyard for outside dining in the summer. The service, however, has been hit and miss. Sometimes, there has been no problem, but on several occasions now, the excellent food has been marred somewhat by the rudeness of the waiting staff, who have on occasion been surly and pedantic (I'm not sure some of them quite understand the notion of hospitality). It is a shame that this lets down an otherwise amazing restaurant.
Lovelypotatoes
I have to say my opinion is a bit mixed when it comes to the restaurant. The setting is lovely, and in summer diners can sit outside and enjoy a meal in the courtyard. I have been there several times now, and while the food is fantastic, the service is temperamental and meals are pricy here.
My boyfriend took me to La Galleria on Valentine's day and the meal was exemplary, although whilst we were ordering, attended by a waiter and a waitress, the waitress smirked at the waiter in response to something I had asked for, which I thought was shamelessly rude.
But, thinking this was a one-off and having enjoyed the food there, I booked the restaurant for my birthday meal out this year with friends and family and the staff were rather difficult to say the least. They hurried us to order even though we were still waiting for the last members of the party to arrive; one waiter in particular was rather too jokey and pedantic to the point of rudeness the whole night, and when one of my friends simply asked if she could have a starter as a main course, a misunderstanding ensued where the staff became rude. Beware also of asking for tap water- we were presented with bottled water instead and charged for it. I'm afraid that this has rather put me off returning to the restaurant, and it is a real shame, because the food is out of this world. It is only the staff that let La Galleria down.
