Poulton Elk JD Wetherspoons

Steve

Visited on Thursday teatime (17/9/2015) for a quick bite to eat. No real gripes about the food at these prices, except that portion sizes have been cut down of late. However, as there's a drink included in the price, it's hard to complain. It is what it is for the price. My complaints relate to staff attitude, which I've encountered on previous visits and found to be a bit cocky and not particularly helpful. I must add that my experiences relate only to male staff.I asked at the bar for a wheat beer, only to be told by the young barman, rather dismissively, that he'd never heard of it (despite the fact that it's on the drinks menu). I explained that it was a bottled beer but he stared blankly and said "No, sorry. Is that it or do you want something else?" To cap it all, I ordered a glass of the house rose for my wife. She said it had a strange taste but as she'd been drinking a sweet soft drink prior to this, she put it down to her palate. I had a sip to taste, but as I'd been drinking a pint of beer (not wheat variety sadly!) I couldn't really tell if it was good or not. However, both of us were sick during the night, so I can only assume it was a tainted wine, as we'd eaten different food; therefore the glass of wine was the common factor. And, no we weren't drunk either!Final point relates to kids running around, whilst their couldn't-care-less parents enjoy their evening, because the kids are off annoying everybody else! Too common in this venue I'm afraid.Disappointing evening. and, whilst the wine issue could be forgiven as a one-off I would suggest that JD's management team pay a little attention to knocking the arrogance out of some of their younger male staff, whilst also training them a little more on product knowledge.

Msj - Stj

Sunday Lunch at the Poulton Elk .....Told to not touch the plates as they were hot ....they weren't - they were cold as was the whole meal - tough roast beef, that tasted as tho it had been cooked, then stored in a pantry, (not a fridge!), and tasted stale- my shoe leather would have been easier to eat - bullet type Yorkshire puddings that the knife would not cut, pre-frozen warmed up veg and tinned garden peas!! - asked if I would like it heated up - I do not eat warmed up food - asked for my money back and did not re-order anything - was given a complimentary cup of coffee - wow actually was warm ...... Will not be recommending or returning anytime soon - eating area is a somewhat "upper class staff canteen" complete with the noise and unruly children running about everywhere! Should have known better really! Moral - you get exactly what you pay for - perhaps Weatherspoons think it is ok to offer pre-frozen, pre cooked food that has been warmed up to a very poor standard - but beware not good value for money wholesome food - staff entirely indifferent to my complaint! Emailed Weatherspoon head office following my visit - no response or feedback received - that was 3-weeks ago!

Sara Davies

Organization of tables need to better. Staff friendly . Food ok but not great . Disappointed can't open tab . Few things not available on menu . Won't be going back .

MRS VALENTINE

We came in for some food one afternoon with a friend, great apart from the service which was lacklustreŠNo one likes to see a waitress smoking seconds before serving food. I? sure that you have policies intact to avoid this sight. Otherwise it? a lovely place to eat.

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