The Bat and Ball (Hambledon)

Ian

The Bat and Ball Hambledon used to have a reputation for good food and hospitality and recently that has changed. The previous landlord did everything to make the diner welcome; there were little personal touches everywhere and he used to make sure that the diners were comfortable by circulating amongst them asking whether they were enjoying their meals etc. Nowadays that has changed; the service is impersonal and there is a degradation in the menu and the quality of foodserved. I have been there three times since the change of management and on each occasion bitterly disappointed with the dining experience. They no longer provide bread rolls prior to the meals, Unless you arrive early on a Sunday the roast meats become tired as the afternoon wears on. I complained today regarding one of the items delivered as it was undercooked only to be told that the matter would be referred to the chef and if we had told them earlier it could have been heated further. It was our fault for not letting them know. Under the previous management one of the serving staff would have attended the table a few minutes after we had started eating enquiring whether the meals were alright. If there was a problem the manager would have it replaced immediately and then adjusted the bill. Another diner was complaining of his cold roast dinner and said that he would be taking up the matter with Fullers. Now the Bat and Ball is just another pub that serves meals and from my experience not very well. After 32 years of reasonable dining quality i am unlikely to return unless the service ( are you okay guys!) and the food significantly improve.

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The Bat and Ball (Hambledon)

General Enquiry

Restaurants Nearby

Top Table

Cardamom

The Rising Sun