The Britannia

Dave

Just arrived home from my first and definitely last visit to the "new" Britannia (Marlow).We were greeted by a very friendly waiter who unfortunately sat us on a table next to a electronic gambling machine. An hour and a half had passed and we still hadn't received our food. Our waiter came over to ask us if we had our food, we then explained that we hadn't. We also had no drinks. He came back to the table and said that the food had been ruined by the chefs and was being cooked again. We waited for another 15 minutes. The manager arrived at our table with an apology. When the food eventually arrived the two steak dishes that my family had ordered were nicely cooked (although were strangely served with two metal bowls of butter). We also asked for mustard which we were told they didn't have.I had ordered the steak and ale pie which was so burned and blackened that I had to call the manager again and send it back. It had clearly been sat on the pass under the heat whilst the other dishes were being re-done. In the end I ended up having nothing. The manager kindly didn't charge us for either the drinks or the meal, but the whole ordeal was embarrassing and a complete shambles.Two words: VERY DISAPPOINTING!

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The Britannia

General Enquiry

Restaurants Nearby

The Vanilla Pod

Glaze at Crowne Plaza Marlow

Hand and Flowers