I thought the Hub was outstanding, the food was amazing as always.
Excellent service, friendly accommodating staff and sumptuous food, so much so were having our Christmas meal there!
Went as recommended by several friends - great venue and chilled atmosphere but bit disappointed with food - it was nice but portion sizes were pretty poor - expensive for what we got??
....What a disapointment - such poor customer service from the restaurant manager when we visited the Hub on Tuesday 17 January 2012 (at 7pm). Serving staff were polite, friendly and efficient. Ordered 2 x fish and chips main course - which were excellent. Also ordered 1 Margarita pizza which arrived with the tomato topping looking dried out and just pasted on. My daughter was reluctant to complain (to avoid embarrassment) when the waiter checked if we were OK, but within a couple of minutes gave up attempts - with hardly any eaten. The manager duly attended and I politely explained the problem - his response.......she's already consumed over half (which she hadn't), and he only offered a half pizza replacement (would this represent half a steak/chicken for meat eaters?). His poor customer skills and attitude left us no option to leave as soon as we had finished our main courses - he also charged for half a pizza, and successfully managed to now lose us and our friends as customers. We won't be recommending or going back in the near future.