We visited last month with our daughter on the way back to take her to University. It is absolutely fantastic value for money. The food was beautifully cooked and the staff very friendly. We would recomment it to anyone even vegetarians.
Stephen
Not Recommended " Toby Jug - Rip Off"
BEWARE THE FINAL BILL OUR BILL FOR FIVE TOTALLED £157.38
We were lured to the Toby Carvery, Cardiff Gate by a flier offer "Daytime carvery only £5.25". The maî·tre d', asked the age of our 11 year old daughter and stated that she would have to have an adult portion. Our small framed daughter is barely 11 and her appetite is normally well serviced by a childs portion! We orderd a drinks of "pop" in an effort to keep the overall bill down.
Returning to the table with our choosen food, we asked the waitress for a plate for our 3 year old daughter. To be told if she was not in a high chair a childrens meal cover charge would be added to the bill. In attempt to challenge this as our 3 year old had already eaten "tea" at 4pm we were told that we could speak to the manager, whom was on break and anyway had never changed her mind before!! In great dismay, we cunningly selected a childs veggie option to minimise the hit on the bill!
We actually all enjoyed our meals, even attempting to clear our 11 year olds enormous portion of meat, to save it being wasted as she physically could not eat it all, far to much for her.
We asked for the bill and was told that the current deal was for a two coure carvery at £7. As we unfortunately had forgotten the flier we did not challenge this, my wife ordered coffee, myself ice cream, the kids chocolate brownies.
The bill on arrival was £48.00 a far cry from the four £5.25's that we were anticipating! We were horrified to learn the pop was £2.20 even for our 3 year old, as it was bottomless and she could have had as much as she wanted! Additionally the childeren's dessert selection was an additional £1 as it was not in the deal!
I paid up and we left in reasonably good spirits, I commented to the wife and children "well done to the marketeers - their offer had caught us hook line and sinker!".
I have now received a "Parking Charge Notice" from Parking Eye for £90 as it appears that we should have paid to park outside your pub, from 18.02 to 18.49, barely 3/4 of an hour!! Additionally an Invoice from Volvo Business Partner Leasing for a £29.38, an administration charge for their providing driver details to the Legacy Hotel Group.
It was twilight when we visited The Carvery, for the first time I would additionally point out. We saw nothing that lead us to believe that car parking charges were in force and certainly non of the staff that served us informed us of such a system.
BEWARE THE FINAL BILL OUR BILL FOR FIVE TOTALLED £157.38
