Reviews in Urmston

My wife and I visited The Italian Job a few weeks ago and it was good that time but feel moved to write about our experience last night as the service was the worst I have ever experienced. They must have had a large function upstairs as waiters were constantly trooping up there with plates of food and that left all of us unfortunate enough to be downstairs with a frankly ridiculously low number of staff available, indeed sometimes there were no memebers of staff in site. We had to wait about 30 minutes for our starter but considered ourselves to be lucky compared to the tables behind us who sat there for about an hour between starter and main courses. People ended up getting up from tables to go to the downstairs bar to complain. At least they did not charge us for coffee and pudding but it was small compensation really for the appalling service. We'll give them one more try though as the food is good and this just might have been a blip, but they need to either have more staff on or start to refuse bookings if they have a big function on and they cannot cope.

Called Saturday afternoon 3.30pm with a party of 6. Told that the premises are closed for food. So the open from noon to midnight obviously doesn't count.

Decided to try Istanbul Grill on 16th September 2014, as we couldn't get in at our favourite Urmston restaurant. It was absolutely wonderful. Food was delicious, service was exemplary, atmosphere so wonderful we were compelled to return again just over a week later to try other items on the menu. Currently booked to go back for our 3rd visit on Saturday 18th October 2014, to what has become our NEW favourite Urmston restaurant. And cannot wait.

The takeaway on Friday was excellent Looking forward to sitting in. Alan

My family has been eating at this restaurant for forty years. It is the best Chinese food around. The staff have always been first class, efficient, pleasant and polite. My husband and I had a meal tonight and it was as delicious as ever. I also bought a takeaway for my daughter, which was delicious and value for money. Many people I know eat there and I have never heard anyone complain about the food or the service. Full marks from us.

First time tonight. Took the family can't recommend it enough ,service ,food excellent .

Been going to standard for over 20 years whilst I don't eat indian food I am always happy with English menu. My wife always want to go back for her Indian dishes for the place itself. Well done for change of décor nice clean staff always make you welcome.

First time at Istanbul Grill for my mums 60th. Had a fantastic night! Food was amazing and staff were very helpful!! Definitely recommended, this place has a brilliant atmosphere!

Four of us went there for a meal last night but deeply disappointed with the waiter's attitude when we asked for the password to access the wifi . The waitress was too busy talking and we have to wait for them to clear the table after the starters, the service is terrible !! Two of us left without the main course ...strongly NOT recommended.

Tasty Tasty they're very Tasty!! They're very Tasty!! I just love the Fish Chips and Chips and Gravy :-) I'm so glad I live not far from them :-D

3rd time visited the Istanbul Grill it makes a nice change to actually go somewhere in Urmston that has atmosphere as well as good service and excellent food. Drinks are a bit expensive but most restuarants are. Going again on Friday looking forward to trying something different on the menu again and having a great night.

Fantastic food & brilliant staff so friendly. We always get a very warm welcome as we know some of the people from Didsbury. The food is always hot & plentiful. The service impeccable very polite & helpful staff . I would very highly recommend the restaurant it's stunning , can't wait to go again.

Recently experienced a meal at the Village Inn (Ex Greyhound Hotel) Fantastic! The service was really good from very friendly staff. Do they ever stop smiling? The food was hot, tasty and beautifully presented and very reasonably priced. We will definitely return.

We love the Empire, we went last night and had a lovely meal. Nothing is too much trouble for the staff who are always very friendly and helpful.

Excellent.

This was my 1st time here for a meal on a Monday night. There was 3 of us and I'm in a wheelchair. On arriving the doors were open and at once saw a step leading into the restuarant, this put me off slightly as it wasn't mentioned when I rang them and asked if they had a disabled toilet,. Once inside the decor was bright and very spacious, I was really impressed with it. The meal was lovely, the waiter service was spot on. I then went to use the disabled loo, just a slight niggle that there was was some chairs stacked in front of the Door but they were easily removed when asked, once inside loo it was lovey and clean and spacious for wheelchairs I did keep rolling back slightly as the floor seemed to tilt but it wasn't a problem for me. On leaving we were just about to get down the step again when one of the waiters asked if the ramp would be better for us, yes there is a ramp but we had not seen it so I was so pleased and so much easier for me. We had had a lovely evening and the ramp was the icing on the cake. Would really recommend. Brilliant.

Absolutely fantastic night at Urmston!! Friendly staff, lovely atmosphere and delicious food to die for. Everything about that night was magical, the best restaurant I have been to in my entire life!! 5/5 stars, would defo go again!!!

Nice décor, fab food, service good, staff very friendly, enjoyed the experience.