J. Taylor, 9 Mill Chase Close, Alverthorpe, Wakefield, WF2 9SN. Dear Manager, During a recent visit to Rinaldis, I have to say I was quite disappointed with the service and food. Not only did myself and the 2 other guests I was with have to wait about 20 minutes to place our order, when the food came, it came separately in ten minute gaps. I kept having to ask where the rest of the food was. The staff were polite and I could see they were under pressure but I do feel that we did not get value for money. I am a regular customer and this is not the first time I have felt like complaining although most of my experiences have been good. My confidence in your restaurant has been dented. Thank you for your time and I look forward to your prompt reply. J. Taylor
Rinaldis – Wakefield