Reviews in Wigan

Food was great HOWEVER - we made a reservation for 3pm on Mothers Day, on the day of our meal I received a reminder text saying that our booking was 2pm. I called the restaurant and spoke to an extremely rude, unhelpful woman who told me that I had booked for 2pm not 3 despite having all the email confirmations from the booking system. Instead of taking ANY accountability she tried to say that it was my fault and I had booked the wrong time. I explained we had the confirmations on email and she advised if we was any later than 2pm we wouldn't be seated and wouldn't be dinning. Absolutely awful customer service. The staff who served us in the restaurant were great but if we could have made alternative plans 2 hours before going out for a family meal on mothers deal we absolutely would have done due to extremely rude member of staff. Management 100% need to train there staff on hospitality and customer service as this lady is letting down a great spot for food.

Great food and service 5*

Absolutely fantastic. The staff are so friendly and welcoming, the food is 5*.. Well priced and will definitely recommend to all my friends

excellent food and service great value the best round here .

Food, staff, atmosphere first class as always.

Second visit for our family to La Sentidos Loca and won’t be our last. Loved the food and the service was excellent. Great value for money

Family meal out 5 of us Lovely food great service and huge potions

Visited again for our anniversary. Restaurant was really busy but we still got great service and great food

Fantastic experience as we have had in the past. This was a birthday celebration, we had a lovely meal and drinks, service was great and the food was delicious. Just a little bit disappointed at there being no offers on and I thought it being a birthday celebration, my partner would've at least relieved a small drink or dessert. Will still go again as its a lovely place.

A lively Saturday evening Lovely food Great service Excellent value

Lovely food. Great atmosphere and wonderful staff.

Visited on Sunday evening as a family to celebrate our daughters 21st. The food was excellent & portion size very good. Staff were all very friendly, especially the young lady who served us. We really enjoyed our meal, will definately be coming again & would recommend to friends. Its also worth looking at the deals they have on certain days of the week. Thank you

Class

Yet again another fantastic meal which could not fault been here now quite a few times highly recommend

Very tasty and great food, wonderful atmosphere. I’m visiting not for the first time and definitely not the last. Thank you and see you again .

Absolutely brilliant, friendly attentive staff The cocktails are very good and the food is excellent. Will definitely be returning