When we arrived car park was empty. We wasn't sure if it was open. We loved the look of the childrens play area however when we walked to the door there was a sign to say it was closed off due to health and safety. We walked in and was greeted by a lovely young lad. He was very polite and smiles . We ordered our food, lasagne salad garlic bread and a mixed grill which was £21 , a children's bangers and mash. When the food came out, the childs meal beautifullly presented. Mine was ok and partners looked huge. The lad came out and asked if everything was ok. At that point I said yes. However I then realised I had no salad and other half had no chicken drumstick or peas . I went to complain and said that I didn't realise at . The gentlemen went straight into the kitchen. The manageress asked the lad what was the problem. After q few moments she came out and hardly made any eye contact with me. Went and spoke to my partner instead. The catering firm has changed the packaging and mix grill no longer contains the drum stick. The chef forgotten the peas. The lasagne, apparently I didn't state I wanted salad although that is what was on the menu. Would you go up and quote every ingredient wanted ? She did ask if we want them and we Saud no. Qite frankly her attitude left a bad taste and like my partner says, of course it's really clean there. They have no customers. I unfortunately won't be going back. Just due to the rudeness. Mistakes happens but when you spend money and don't recieve what you pay for on the menu as stated, why go back ?
SILVERFOX
Excellent Sunday carvery, very popular, booking advisable