Fantastic decor, well laid out, very clean and staff very welcoming. Good choice of food and drinks. Unfortunately when saying 'Goodbye and thanks' on exit, no member of staff acknowledged it.
Lisah25
After going up and down trying to find a tea shop the Pillar House attracted me from the outside. Beautifully decorated and very busy which is always a good sign. The food was very nice and all looked fresh and home made. The only down fall unfortunately was the either owner or Manager! He was very stressed which he took out on the staff and very short with the customers. Just because your business is doing well, it's the customers that make you money! Did put me off going back as the staff looked on edge and unhappy.
Gloria And Brian James
We Visit Pillars every-time we take a trip to Keswick now. Its just beautiful, immaculate and the food is delicious with great service. Although the interior is beautiful I'm dreading the winter when I wont be able to enjoy the lovely balcony area and soak in the outside atmosphere. I'm hoping that it will be open in evening by Oct so we can take our family when we visit for a weekend and introduce them to a very special place......