A few weeks back I had a bad experience here and e-mailed the manager. We received a voucher which we have yet to use. But a friend drove me there a week ago and it seemed like they had taken on board my comments and improved. The restaurant no longer smelt of old cooking oil and my fish and chips were golden (a sign of fresh oil) rather than the dark chips on the previous occasion. I must admit I avoided the steak this time in case I was again given a piece that was so chewy I could not eat it. So thank you for listening, and once again your staff were very pleasant and helpful