Bourne Arms Hotel - Knott End-On-Sea
I have been staying in the Bourne Arms for over a week now. The staff are all really good looking after my needs. Great family atmosphere. The owner Chris really made us feel welcome, and the food was fresh home made and very impressive. I am staying in one of the newly refurbished rooms and were very impressed. I will definitely stay here again Phil
We have just returned home from a day out in Fleetwood and then took the ferry across to Knott End. We decided to have a light meal and a drink at the Bourne Arms. We ordered a cheese sandwich, a cheese garlic bread and a portion of chips which came to over £14!!! We sat down on a dirty table full of salt while the 4 staff were sitting outside smoking!! The garlic bread was by far the worst we ever had. There was far too much cheese on it and made the whole pizza extremely greasy and the base soggy and was really uneatable. It made us feel sick! The cheese sandwich was very average with large chopped onion pieces in it, the salad had brown old leaves and the tomato had still the stalk in it. What can one really do wrong with a simple sandwich?? It was made with a complete couldn't care less attitude by the chef. I got up and complained (nicely!) to the bar staff (girl with a tooth through her ear) and she just said "OH" to me and walked away. Then I said " is that all you can say to me" and she turned her back and totally ignored me!! I must say this is a totally rude and unprofessional attitude by your staff which I have never came across anywhere else. Not even a word of "SORRY" was said!!! The staff were more concerned with their mobiles and chit-chat among themselves. I normally don't go round complaining in restaurants AT ALL but this incident really upset us and that is why I had to write to you!! I do hope you take note of this!! Annemarie
Me and my mate Janet stayed overnight the other week. The staff are all really lovely. Great family atmosphere. The owner Chris really made us feel welcome, and the food was gorgeous. We had a tour around the newly refurbished rooms and were very impressed. We will definitely stay here again. Also great for group bookings, and it has a nice size function room. Heather
on saturday we caught the ferry accross from fleetwood to Knott End for a meal in the Bourne arms the beer was very good (real ale) and the food was really good the only thing that spoilt our visit was there were five or six blokes stood round a table next to the bar and nearly every word was F this and Fthat i was with my wife there were also children in the bar why could the people behind the bar not tell them ? they were nearer to them than us Michael BellSee all Bourne Arms Hotel Reviews.
Review Bourne Arms Hotel, Knott End-On-Sea
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