Reviews in Barnard Castle

Booked into hotel at 3pm Friday 6th August for 1 night. Special occasion -56th wedding anniversary. Was told no space in restaurant so had to book in the bar for 6.15pm. I wanted the pork chop but not with the accompaniments on the menu. I asked for the mash and vegetables. The waitress said this was not possible as she had been warned not to allow any changes because the restaurant was very busy. I reluctantly had the fish & chips as there was nothing else I fancied. I didn't want to have to drive anywhere else after longdrive to hotel. I wasted £17.00. The batter was soggy and not crispy. The fish was tasteless. I expect to be able to order what I want and payforit. I don't expect the hotel to tell me what I am allowed to have. A special occasion ruined.

Room dusty , big stain on carpet, previous peoples booking form still in room. Evening meal dreadful! Had to send steak back, it was awful! Staff in restaurant, blonde young lady- good, gentlemen rude! Not told about having to carry white card everywhere we went, even tho we had the room key- pointless! Breakfast was the saving grace! Brilliant staff, very friendly and helpful. Breakfast good

Room dusty , big stain on carpet, previous peoples booking form still in room. Evening meal dreadful! Had to send steak back, it was awful! Staff in restaurant, blonde young lady- good, gentlemen rude! Not told about having to carry white card everywhere we went, even tho we had the room key- pointless! Breakfast was the saving grace! Brilliant staff, very friendly and helpful. Breakfast good

Me and my little fur baby had a lovely overnight stay here. We had a table booked in the bistro (bar) and though the menu choice was very limited, I had a really gorgeous piece of fish - cooked to perfection in a lovely light batter. Friendly bar staff and beautiful surroundings.

The steak my husband had was very dry. The service was not good, the staff seemed a bit disorganised.

The food was absolutely incredible, it was delicious and well presented. The atmosphere was just me and my mum. The dinning room was very nicely set out.

Food was modern, well presented and tasted great. Staff were delightful. Atmosphere was limited to myself and my husband!!

As well as lovely food in Gilroy and Dickens Bar, our stay was more than we had hoped for. The staff were so friendly and helpful. Will be back again.

Am overnight stop on the way to Scotland didn’t really know what to expect. The menu was more simple than the hotel website led us to believe but the food was well cooked and presented and good value. Like other reviewers we found the staff very friendly and helpful.

The food was very good and the staff were very friendly and helpful. I ordered the Shin Beef from the bar and that was excellent.

The food was delicious and the atmosphere was really nice,,

Had spa evening and charcuterie in bar food was tasty but service of drinks etc in bar was very slow

Excellent food & service

Staff friendly. Food very nice but some prices a bit dear

Had a meal from the bar menu. Basic bar menu. I had fish and chips and husband had the meat pie. Everything lovely. Pudding and cheeseboard really nice. Beautiful setting. Staff excellent very friendly and helpful.

Lovely tasty and well cooked meal, Well presented and served by some really nice helpful staff.

Just had a beautiful meal at this restaurant. Both me and my husband had fillet steak. It was cooked perfect and was served with a delicious peppercorn sauce. We then had the cheeseboard and a copy toffe pudding. Could not fault the meal. Fabulous service. Will definitely recommend.

Excellent food, friendly and efficient staff. Beautiful setting, will definitely return. We had Sunday Lunch, very good value for money, will recommend to family and friends.