A long awaited trip to Blackpool after a 2 year hiatus, we love rollercoasters so go to the Pleasure Beach every year. I wanted to find somewhere nice to take the family for a meal after our 4 hour drive. After careful review reading and study of menus, we plumped for Italios for an early evening meal - the online booking system was really easy to use. Unfortunately, after our arrival, we were ushered outside to sit in the glass box. Some people may really like it in 'the Terrace', it is probably fine to have it for yourselves as a private party perhaps, but it completely spoilt our whole experience. It has garish lighting and as soon as it started to fill with people, it became so loud, with dreadful acoustics, we couldn't hear each other speak and it quickly became overwhelming, especially for my daughter. Two of our party were boiling hot with the heater cooking their heads, and the other two were freezing and only took coats off at the last minute to eat and then had to wrap them round legs, as we were near the door and the cold draught was blowing straight through our legs. The staff were trying really hard to keep closing the door every time they came in, but someone was going in/out every minute, so very difficult to keep on top of. Plus having it closed all the time would leave a heated glass box full of people unventilated, so not a great idea anyway in these Covid times. The food was tasty, the staff were lovely and we would've stayed for dessert, but couldn't wait to get out of there, so had to leave prematurely. What was so disappointing was that when we walked through the actual restaurant in the main building to get to the toilets, more than half the tables were empty both at the beginning and the end of our visit!! I suspect they save those tables for their regulars and bung everyone else outside. Disappointing.
Italio – Blackpool