I live local to The Barn & have been coming here for 3 years. During this time, the service has always been 50/50 on whether it will be good or bad…. And I hate to say that, but it’s the truthful reflection. On a day where I’ve struck luck, I am served within 5-10 minutes of getting the menu but this has normally occurred when I’ve been an early breakfast booking. However, on several times including yesterday (5 May 2025) we were sat for lunch at 11:50 with menus and we did not have our order taken for 20-25 minutes, and 4 tables were waiting in addition to us. There were 2-3 waitresses that walked passed the tables several times without recognising the menus sat with 5 tables (inc ours) and weren’t exactly “happy”. Once we were then attended to, there was no “I am sorry for the delay” or acknowledgement of the wait… which is just not what you expect. The food is nice, and honestly that’s why I come back & that it’s 50/50 on the service and I have had good service prior it’s just not consistent. I am not sure if they’re over staffed or something.
The Barn Garden Centre Cafe – Colchester