I have been to the Barn a few times now and the service and food has always been good, however, my last visit was very disappointing. I took my daughter and had booked a table for 2.30pm. We did arrive early and a very flustered member of staff told us they were very busy and could we come back in 10 minutes. That was fair enough as we were early. We came back just before 2.30. The same lady said a table still wasn't ready and could we take a seat, there was another lady also waiting for a table. The member of staff asked us if we were there for lunch or coffee and cake and did we want to sit inside or out? she also asked the other lady the same questions. She then disappeared back into the restaurant and didn't reappear! Whilst we were sitting there another group came up and a gentleman member of staff got them seated immediately! He saw us and got us to a table. We expected the restaurant to be packed out but there were loads of empty tables. The same lady came over to take our order, but another waitress turned up at the same time. She said that the waitress would take our order and took the menus from us before we had the chance to say anything!! The food was very good but I think the cafe needs more staff. The waitress who took our order was lovely but the other lady came across quite rude and abrupt. Another couple came in after us and were seated but no one took their order and they had to go up to the counter. I don't know if it was the time of day or that it was the school holidays but the service was very disappointing compared with previous visits.
The Barn Garden Centre Cafe – Colchester