There was a group of 10 of us and 5 ordered fish and chips and 3 sent theirs back while the others still ate it even though it was over cooked the battered hard and fish quite dry, the roast dinners were the best we have eaten in a pub so hats off to the chef! We ordered 5 teas and got three pits that we were told they would top up, that they did but with no extra tea bag and it was too weak, we ordered 7 coffees after and they were Luke warm and we were given dessert spoons to stir them and told we run out of spoons! For a meal that was quite expensive we felt the service let the place down and we won’t return, to find we had £35 added for service charge was a joke when the service was minimal that they could do, I don’t tip if it’s your job I tip if you do above and beyond your job, and I do the same line of work myself.
The Horse and Chains – Bushey