Reviews in Manchester City Centre

Dreadful. Took 15 minutes for a waitress to even take our order and when they did, our drinks arrived after our food which took half an hour to come itself. When drinks did arrive, they were ridiculously overpriced for the size of them. Food was cold and tacos soggy as though they’d been sat in the kitchen for ages. Portion sizes are a joke. Plain nachos with salsa took half an hour to show up. If you’re considering a visit to Boogalu, my advice would be to spend your money elsewhere.

Lovely food and good service here

Booked in for a a birthday meal and the whole experience was awful! Food was complete naff, it looked nothing like the photos promoting the place on Instagram. We waited 45 minutes for our drinks to arrive for one of them to be missing. After being there for 75 minutes the second drink arrived! Definitely will not be in a hurry to return. Bring back El Capo!

Food was awful. Don’t feel like any of the ingredients were fresh, felt store bought. Half the menu was out of stock. Overpriced even with 50% Whilst cocktails were ok, but also felt that cheap alcohol was used. Highly recommend Wolf at the Door instead, that’s were we went afterwards to have amazing tacos and delicious cocktails. Not coming back here. Thank you.

My understanding is that this new opening is run by people already operating restaurants, if so then it doesn't show 10 minute wait for menu, 10 minute wait to take order, as ordering advised 2 of the 7 main items were not available, 5 minute wait for drink, 20 minute wait for food, food delivered cold If you only have 5 main items and a few nibbles how does it take 20 minutes to serve tacos and nachos How is it possible to serve tacos and nachos cold In fairness the staff did offer to prepare another meal but I couldn't take up the offer due to catching a train. I was not charged for my drink

Great food, great service. Really good mid week/ happy hour

Easy to book online. Restaurant nicely decorated with quiet music playing. Been there 4 times now and the food and service has always been excellent. Good value for money. Will be returning.

Such a lovely atmosphere. Food and service was quick and efficient, would defo come again :)

Was looking forward to visiting Boogalu, unfortunately when we arrived we had to wait around 15 minutes to even be given a food menu, I had to find a waitress to ask for this. Then when we decided what we wanted, no one came for another 15 minutes, I had to ask if we had to pay at the counter, the service to attend to customers was unfortunately so slow. This meant we were running late for our event that we were meant to be going to later on in the evening. Again, the bill took ages to come and we had to ask three waiters until it finally came. Also, we were informed that there were no fish tacos, which is what I wanted on the menu. It was also very cold every time the door opened and I was surprised to see the service charge was taken off the full price as opposed to the final price after the 50% off. Hopefully these teething issues will be fixed.

We reserved a table at Boogalu having seen the menu online and being particularly excited for fish tacos and the lamb birria tacos. When we arrived the waitress informed us that there was no seafood, no lamb and no tofu, which took out a good chunk of the menu (around half of the mains). I think that the staff should have rung us on the day of our booking to tell us this, as we could have decided to go elsewhere. Instead we arrived and were instantly disappointed and debated whether to leave, but due to the rain and having no other plan, we stayed. The restaurant was very, very cold and the atmosphere was pretty depressing as the music was all really slow and sad. We expected more of a lively soundtrack given the instagram posts and the theme of the bar/restaurant. The food we did have was pretty nice, and I did order a second portion of the pork tacos. The cocktails were good too, with a nice selection. At 50% off the food was decent value, but might have felt less so at full price. Not ridiculous though. Our waitress was really nice and did well to try and save our visit from being terrible. She was incredibly friendly and fed back our comments to her manager. She did a really good job. I hope in a few weeks the teething problems are sorted and everything is running smoothly. There is definitely potential for this to be a nice restaurant and Manchester really needs another Mexican restaurant :) I would say having a slightly bigger menu in general would be good, as then if things run out there are more options.

Food was GREAT however wasn't worth the money, service was terrible, it was like being sat in an ice cube, our orders came wrong, some items weren't available, our bill was also wrong and we were served 2 cocktails in the 2 and half hours we were there...

Loved the food, decent veggie selection. Felt like good value but we did get 50% off the food, I think at full price may have been pushing it a little! Highly recommend the melon salad as an underrated star, Cocktails were excellent but they didn’t have all the ingredients for one we tried to order. We weren’t bothered by other menu items lacking (no seafood) but seemed a little odd that several things offered weren’t available when they’ve just opened. Service was very friendly but a bit slow.

Food was nice but service was quite slow. Also ordered a glass of the house white which was £6.50, then asked for a second glass later on, bill came and they had upgraded the wine for no reason what so ever, second glass was £14.40. Ridiculous. Probably won't return.

Service was very slow and food is over priced. £9 region for 2 tacos... tacos are between £1 and £3 at neighbouring Mexican places. Asked for a glass of white wine which was £6.50, I was told they didn't have that in stock and offered an alternative. Bill came and they'd charged me £14.50 for the 1 glass of wine. Ridiculous. Cold in there too and everyone was miserable as the service was so slow. Can't recommend and won't be going back sadly. Food was ok but can get better at a more reasonable cost elsewhere.

Firstly, it’s very cold in the building and the door constantly opening isn’t ideal but hard to avoid I guess. Secondly, in regards to food for a place that only has a small menu the nachos were very very poor, very surprising to not have jalapeños or sour cream? And when it arrived the meat was cold and poor. The tacos tasted like soap and quite frankly couldn’t eat them which we told our waitress who did help and offer us to change or give us a free drink which was nice but left feeling hungry. I think food could really be improved on and to be honest if it wasn’t 50% off I would refuse to pay as it was very very poor. Our service was hit and miss, the finished plates were left on our table for a very very long time and with the fact we didn’t like the tacos the smell of them rotting on the table just made us feel sick. Drinks however were very tasty and well priced. Atmosphere is very nice so hopefully food will improve as I would like to give this another chance in the future.

If we were judging the place just on the cocktails then it would have a lot of promise, unfortunately everything else lets it down. Food was very underwhelming. Tacos just felt like small wraps that you get from the supermarket and they just crumbled when trying to pick them up. Ended up just eating the filling of the plate. Nachos were decent and worth the price but it’s hard to get them wrong. We went when it was 50% off the food and even then it felt overpriced. The most baffling thing is that an extra plate arrived that we didn’t order. We assumed it may have been free with it being opening week but when we received the bill we were charged for it. Ironically it was the best thing we ate Service wise it wasn’t great. We waited 20 minutes for the our first round of drinks. Appreciate that it was busy (top floor was full when we went in, no one on bottom) but it feels like far too long to wait. We ordered second round of drinks as that took even longer: half an hour. It was frustrating and unprofessional to see staff members come down and have shots with a table nearby who came after we ordered our drinks. We may return for the cocktails if it is quiet so will be served quickly but will recommend to avoid for the food and if the place is busy. Massive shame

The food was pretty good but they had ran out of fish.. the menu is limited. Very understaffed also paid our bill and left with our plates still on the table.

Food was nice and had a great time. One of the waitresses was great but it felt like she was doing everything herself. There was a few members of staff chilling at the bar with guests while the waitress was rushed off her feet. Food came out way before we got our drinks and we had to ask for cutlery. Best food was the Thai chicken tacos the lamb birria quesadillas, also the pork nachos were lovely. Think just teething issues but great food and would come back.