Reviews in Mossley Hill

Food was lovely & the service was superb .

Incredible! The vegan roast was delicious, the service was great and I love the atmosphere here.

Lovely pub, covid secure, a tremendous Christmas Dinner. And good value. What more could you want?

Friendly local with decent food and a nice atmosphere.

Staff were very friendly and efficient. Food was lovely and they allow dogs in.

Bella is the best! Love the Dovey.

Not a pub I've frequented for quite a while and i'm sure its changed hands many times over the years. It has a rustic and pleasant interior and a spacious outside area with parking for a good number of cars. It was well organised following Covid guidelines and we felt quite safe as everyone followed the designated protocols. Staff were pleasant and efficient. Food was pretty average and as expected for a Pub, but we were there for socialising rather than the gastronomic experience, and suited our purpose well.

We booked a table for 12 o’clock, got there about 11:50 and was told to sit in the beer garden and wait until they opened, which was fine we were early. The beer garden however was filthy. All of the glasses from the night before still on all the tables, full ash trays, lemons and crisp packets on the floor it was just a mess. 12 o’clock someone came out with a brush and started to brush up, asking us to pass him the rubbish from under our table! Still no one came to seat us or acknowledge that we had a table booked. Another lady was sat waiting too and she was just as annoyed as us. In these circumstances I’m sorry but the mess from the night before should be cleaned straight away. It’s not acceptable to turn up to your booking and sit in last nights mess, so obviously no cleaning had been done! We got up and left at about 10 past 12 and certainly will not be going back!

This was my first time going to the Dovedale towers and I certainly won’t be going back. The place itself is nice, clean and modern... however the food and waiting staff were diabolical. Took over 40mins to get the drinks we ordered (one pint and a bottle of cider). While I appreciate everyone is getting used to the new way of eating out post corona virus, there was hardly anyone sat inside, so the place wasn’t full, even with social distancing I don’t see how it could have taken so long. We ordered food which took over 2 hours to come. The waitress was unbelievably rude when we asked how long our food would be after 90 minutes,. Then when then food came it wasn’t what we ordered. The waitress stood there repeating what was in the box over and over again as if we couldn’t see what she had brought us. However that doesn’t change the fact it wasn’t what we ordered. Mistakes happen but she snatched it back and stormed back to the kitchen as if we were lying, she returned 10 mins later with the food we ordered. However it was burnt, cold and as dry as the Sahara. The food o had ordered had lost all warmth and was also as dry as anything mu the time we both had our meals so we ended up eating a few chips, thowing it in the bin and going home. I could of forgiven the food and drinks taking an age if the waitress was polite, I understand she was busy but at the end of the day her attitude was unacceptable. Won’t be going back, would rather eat a burger from maccies.

Wasn't very nice food. Kids pizza made of baguettes with topping the texture of toothpaste. I know they do a more conventional pizza having eaten there before so as a makeshift effort it was rubbish. Jurgen burger, back to drawing board on that, didnt work. May have hit a bad day as food has been good there before. Chips lovely. Service lovely dissapointed at lack of breakfast option.

Firstly I want to mention the food is outstanding and the way they maintain the building is impeccable. But I'm so fed up with the snotty and arrogant female staff members! Every time I've been in they are really rude stand behind the bar gossiping and only when they've finished their conversations do they serve you albeit a sense customers are putting them out! The age of these girls really reflects on the behaviour they portray towards customers! Also if they make a mistake they blame the customer. Fundamentally I love so many things about the Doverdale but staff training is a must. Let me be clear most of the male staff are amazing and some of the female but customer service skills need working on! No one wants to feel intimidated when ordering food and drinks.

Four of us ate at Dovedale Towers and we enjoyed the meal thoroughly. Three had the pie (one chicken and two vegan) and I had the club sandwich. All the staff were polite and friendly and everyone keeping their distance

Food lovely well priced served quick staff on bar nice

We booked in advance and chose to sit outside for drinks on a very pleasant day in July 2020. Very well organised re covid distancing and there was a book to sign for contact details. Menu was accessed via a QR code to mobile device and staff explained how to order and that drinks and food would be brought to us at our table. Food was delivered in single use disposable packaging with single use cutlery, it was tasty and hot. Great service, really enjoyed very nice afternoon.

We sat outside for drinks. Very pleasant and well organised re covid distancing etc. They did call us in the morning to advise you can't reserve an outside table which was good of them but luckily we managed to get one. Great service, really enjoyed

Lovely family meal

Not the usual quality and presentation we come to enjoy at DT. Have recommended Sunday Roast to many friends,afraid I’ll have to retract that. Service was good,waiting times too. But on this occasion dinner did not meet previous standed,poor value for price tag.

Very disappointed. Made an online reservation for a meal on Sunday. Received a confirmation email and a reminder email regarding my booking. When we arrived the place was closed for filming but we were not notified on this and I was able to book a table even thought it was closed over the weekend.