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Cafe Rouge

French • Birmingham City Centre
(0121) 643 6556 Nine Brindleyplace, 60 Broad St, Birmingham City Centre, West Midlands, B1 2HJ (0121)64…Show
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3 /5
3 /5
3 /5
3 /5
Niall
Very disappointing experience. We only ordered a main course (and some garlic bread to nibble on) as we were off to see a concert in Symphony Hall. We were seated by 18:30 and placed our order. Our garlic bread arrived at the table next to us (who hadn't even ordered yet). When our neighbours ordered their food it arrived promptly. By 19:20 - we still had no food and no-one appeared to have noticed. As we had to be at Symphony Hall by 19:30 we had to leave. Hungry and having consumed a bottle of wine which only added to our hunger. When we actually stopped someone to express our dissatisfaction and to advise we would pay for the wine but had to go, there was no apology or empathy and he simply walked off to get the bill. Needless to say we didn't wait for that, we left the money on the table and walked. Considering that when we arrived the restaurant was not exactly busy (which is why we chose it) I dread to think how they will cope on a busy evening ! There was nobody actually managing the service and we were just left unattended. Being so hungry actually ruined my evening and whilst I loved the concert I was left feeling light-headed. Thanks for ruining my night Cafe Rouge. Would never go back there and would always recommend to my friends not to go there. I have never been left without a meal EVER - ANYWHERE !!