We go twice or thrice monthly which says plenty about the quality and quantity of the food, and we've been doing it for many years. It is one of the best value for money eateries we know. How's that for a recommendation.
Margaret
To the Proprietor of the Eleventh Earl,
I visited your establishment Monday the 28th of January 2008. I have been there several times before while visiting my mother. The Eleventh Earl is her very favorite restaurant. My brother Tony was there several times about a month ago on his visit to England, again bringing my mother to her favorite restaurant. My brother Tony drives over there. I am not that brave instead I hire cabs to take my mother out to eat. She is in failing health and very unsteady on her feet. Even though the cab fair cost more than the check at the restaurant [as we live quite far from there] it’s worth it to see my mother enjoy the food you prepare. Your wait staff were very hospitable I remember the middle aged waitress from being there before she does a great job. The guy’s at the Carvery couldn't have been more helpful.
When we were leaving and approached the bar, I asked the young man behind the bar if he wouldn't mind calling us a cab. He told me that you didn't have a phone. I was a bit taken back by his negative response. He started to walk down the bar and I followed him and he told me that I should stay back where I was that he would come to me. [I assumed t2hat he was covering his obvious lie and that the phone was in that area.] I told him my cell phone doesn't work in England and that I had to have a cab to take my mother home. He reluctantly brought out his cell phone and did call a cab. I still cannot figure out why he was so rude. I have taken my mother to many places in the Leeds area and that has never been a problem. Maybe he doesn't like Americans [even thought I am from here originally.] I don't believe I gave him any course to behave in such rude manor. As the owner of the Eleventh Earl you have to know that behavior like that leaves a bad taste in ones mouth and is certainly uncalled for. I believe the young man should be informed that a response such as he gave me casts a negative pall on the entire place. You may want to check out your website, I noticed I am not the only customer that has been treated rudely at your establishment.
Margaret E. Moser
Saint Edna
Director of Human Concerns
