The service was very quick which i thought was good untill i tasted the food that is, and realised microwaved food doesnt take that long anyway. My childrens food was very dry and the chips were cold, i got chicken breast which was rubbery from the microwave it was dry and tasteless and the coleslaw was sour, my husband asked for medium rare steak on his mixed grill which ended up over cooked along with the gammon, but the chicken again was like rubber. We then headed for the play area which was good untill a group of boys started bulling my 4 and 8 year old daughters, one even pushed my 4 year old down the ramp, when i complained the manager told us that it was our job to supervise the children not hers, which we never left them once, we told her she was there to have authority to what goes on and she then told us it was our little girls fault for playing at the top, which i dont understand as there is only 2 levels and the bottom is mainly for toddlers, or what do you pay full price for, so what she was saying was the boys had right to bully my 4 year old as she was in the wrong place, we took our children out after only 30 minutes after paying for an hour and asked for our money back, the manager pulled her face and reluctantly gave us half back which is not much compensation for what the children went through, money didnt matter it was the fact that my children had to stop their playtime because the manager allowed bullying, we didnt even get a sorry, so i told her i was disgusted that she allowed bullying and she told us not to come back, so my children get bullied and we get barred.
