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Oriental Express (Salford)

Chinese • Manchester City Centre
(0161) 832 4646 2a Bloom Street, Manchester City Centre, Greater Manchester, M3 6AJ (0161)83…Show (0161) 832 4646
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3 /5
3 /5
3 /5
3 /5
Sally
PLEASE READ THIS THEN AVOIDMy partner and I became very ill with food poisoning after ordering from here, after a day of constant diarrhoea and vomiting I contacted the restaurant and asked to speak to the manager. I was then put on to someone who I've now found out not to be the manager but actually one of the chefs. She was incredibly rude and sarcastic (even laughing) and after a lot of awkward silences told me that that "she didn't have anything to say" and when I told her I would be contacting the local environmental office she told me to "go do that". My partner then called back and asked to be put in touch with the owner of these four restaurants; we've now had a call back from him today in which I got told how he's run the business for 17 years and how both he and his pregnant wife eat from there and how large their customer base is...totally irrelevant in this situation. After making my point again about how rudely we were spoken to and how ordering from there had meant that we both had a totally ruined next day as well as wasting £25, I was told that the absolute most he could do is offer us a 50 discount off our next order as a "goodwill gesture"- A TOTAL INSULT. Any 'goodwill' is clearly insincere. This is much more fitting for a late delivery or missing items than being made very ill. As if we would ever again eat from somewhere we got so ill off and give money to such a business.
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