Romazzino

Darrenk

I have to say this was by far the worst experience I have ever had in a restaurant. I took my two kids for a Fathers day meal. There was nobody in the restaurant when we went in, but it was quite early so I thought that was ok even though a little unusual considering it was Fathers day. They had a special offer menu for lunch and early dinner. Which was 7.95 for 1 course and 9.95 for 2 courses. I ordered Calamari and a Pizza, my son just ordered 1 course flattened rump steak and my daughter chose from the A la Carte menu just a Margarita pizza. The Calamari was ok, quite a small portion so not such a good deal ordering the 2 dishes. My sons steak and my daughters pizza looked ok, but just ok. My pizza sounded really nice, Pizza with tomato, mozzarella, rocket italian ham and gran padano cheese shavings, very typical pizza you will find in italy so I thought it was a quite authentic choice. What I got was a margarita pizza with a few scattered leaves of rocket and a slice of italian ham laid on top pulled apart in an attempt to look like more and no Gran Padano at all. I took one look and was immediately disappointed with what sounded like a nice pizza looking so very sorry for itself. The waiter took it back and returned with a little slither of extra ham still no more rocket and still no sign of any gran padano cheese. It would have cost them nothing to at least attempt to appease a very disapointed customer so that we could all enjoy our meal. The waiter just dumped it down and said is that ok. I was honest and said doesn't really look much different which it didn't, the waiter then tried to explain it was because i had ordered from the specials menu (7.95) as appose to the A La Carte (9.49) so not a special as we where eating early in an all but empty restaurant, just a short measure! hardly the cheapest pizza at 7.95 either! I was disgusted by their complete lack of customer service, so told the waiter to forget it and said I didn't want it all. There was no offer to make good, no manager asking why I had felt so disappointed, no offer of another dish, just left me without a meal and my kids eating theirs, not a very nice Fathers day meal that turned out to be. As if that wasn't enough, when I asked for the bill they tried to charge me for the pizza I didn't have! I refused to pay for a meal I didn't have and was disgusted that they didn't even realise that they had ruined the whole meal for us all. Despite that I was willing to pay for what we did have. The manager or owner not sure what he was then threatened to call the police if I didn't pay for it ALL including the pizza I didn't have. Oh and told me I wasnt welcome back again! It was just horrendous I am 45 years old and have eaten in many restaurants throughout the world. Hands down this restaurant is the worst dining experience I have ever had.

Jackie Greenall

Had a excellent meal very authentic enjoyed the environment and the ambience of the evening. In the past I have visited various italian and Sicilian venues and have eaten traditional foods at my close Sicilian friends homes. I find Romazzino on the same par x

sarahgreen

I have eaten here a few times and thought it’s about time i wrote a review. The food is fabulous and fairly authentic (I’m a fussy Italian) me and my husband have both been very happy with the food and the service on every occasion. I would recommend this eatery

Poppy

Fantastic food. Excellent choice of wines- would recommend the bellinis! Very friendly waiters. Very good service. Have eaten here many times and have never been able to fault anything about the place at all.

Main dining room capacity	65
Max group booking size	50
Average 3 course lunch price (excluding drinks)	£12
Average 3 course evening meal price (excluding drinks)	£22

Wifi	free
Payment by credit card	Yes
Payment by debit card	Yes
Air conditioning	Yes
Separate bar with seating	Yes
Covered smoking area	no covered smoking area

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