Yum Sing

Alex

We have been to Yum Sing in Cleveleys on a number of occasions for a takeaway and to eat in the restaurant. This evening was an absolute shock, when we ordered the man on the other end of the phone was very abrupt and rude, I tried to explain as we are on a new estate the post code wont be picked up on Sat Nav but I got ignored and was told delivery would be under 1 hour and this was at 6:30pm. I rang back at 7:40pm expressing my concerns as not only have we been waiting for over an hour I knew the driver would probably not be able to find us. I was re-assured the driver is on his way and knows where we are, bearing in mind we are only 5 minutes drive away from Yum Sing I then had to call again at 8pm to be told again dont worry hes on his way. I explained I would not be willing to pay full price for the takeaway but of course happy to pay a of the bill. I was then passed to the owner who could not care less and tried to pass it off, he then said on my next order it will be complimentary I was not happy with that as it was this meal that was delayed and to boot we were ignored when trying to advise where we lived. He then turned and got very angry and said fine have in complementary tonight but dont be ording from their restaurant again and then put the phone down! The customer service skills are zero, that comment on its own is shocking and very rude. Being a Tuesday night I cant imagine the serivce customers receive on a weekend. Be warned the customer service from staff and the owner is the worst I have come across. Stay away!!!

Dani_fawley

Very very poor service!!

Greg112

We ordered and were told thefood would be here by a certain time. Half an hour later it still wasnt here. When we chased it on the phone, the staff were really rude. In total we waited an hour and a half. When the food arrived it was cold and overcooked. It had spilt everywhere and leaked over the rest of the food. Bad experience. Would not recommend at all. Better choice and customer service elsewhere!!

Mick

Of all the Chinese Restaurants and takeaways I have visited in the area, Yum Sing is definitely the best. The food quality and taste is superb, I particularly like their use of chilli to give heat to the dishes without overpowering the taste. Last time I ate in, there were several Chinese groups dining, which is always a good sign.

Chez

PLEASE COPY AND PASTE TO ALL..........NEVER EVER ORDER FOOD FROM YUM SING IN CLEVELEYS,LANCS THE FOOD MAYBE OK, BUT THE ATTITUDE OF THE STAFF AND OWNER IS DISGUSTING..................NEED TO REMEMBER YOU NEED CUSTOMERS TO KEEP A BUSINESS.................

Ange

Yum Sing nice Chinese food Superb value for money

Margaret

nice Chinese food, the curry sauce is lovely also the Singapore chow mien will call again

Andy Davey

Superb value for money...all you can eat banquet including crispy duck is a must...food is excellent as is service. a credit to owner, chef the staff & to Cleveleys!

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