Reviews in St.Helens

Food was lovely, staff were apologetic and pleasant, but that's where it ends. Poor management amd organisation. Upon entering we had to join a queue in the doorway where there was a large group paying individually. Our reserved table was not ready, even tho it was not full. Then told it was ready, only to find another waitress had given it away! So we found ourselves waiting in the doorway again. Payment should be made at the table, and the desk used solely for greeting customers. No condiments on the table, and the vi negar bottle looked like it had come from the chippy. My online dietary request had not been done, even tho they were happy to organise it once I got there. The tables were much too close together, no privacy whatsoever. Then even tho we asked for the bill at the table we were expected to go and queue in the doorway again to pay! It's a restaurant not a fast food place!!!! People at the table next to us asked 3 times where their drinks where. Our coffees were luke warm and more like warm milk! It's a poor relation to other Brazilians such as Brembrazil! These issues need addressing if it is to compete!

Amazing food, love coming here. However, was let down by poor service waiting over 15 minutes for drinks, even longer when asked for the bill.

Visited New Years Eve - 6.30pm still there 9.20pm service a little slow but expected as they were very busy. Food was great, as always, and staff were pleasant. We were sat upstairs for first time, never new it was there. However atmosphere ok! Will be going back.

A fantastic place to eat! The food is so tasty and a brilliant service. So well worth a visit!

Food was lovely, service was awful, not enough staff for a full restaurant not asked once how food was, or offered more drinks.

Great food the staff were great.

Two of us enjoyed a lovely afternoon here. Great food, great service and lovely entertainment from a pianist and a singer. Beautifully decorated for Christmas. We will definitely be returning

Excellent for St Helens. Great food and friendly staff. I would come back and recommend to friends. Only minor pick up points that are too trivial to mention. Excellent night Thank you

Beautiful meal . Although we booked believing we could have the Christmas menu which is advised as available all through December lunch and Evening but on arrival told this is not the case therefore the bill was 4x the price so very disappointed

A rare moment for a happy couple to spend some quality time child free. Beautiful setting and top quality service. Each of our 3 courses were delicious and wonderfully presented. Thank you for making our Wedding Anniversary extra special.

Food was delicious & staff are very attentive. The only improvement would be that the restaurant could do with being a little warmer

Great service and lovely atmosphere. Enjoyed to pianist and singer - nice and relaxing. We had the festive menu. Three courses, which was more than enough to eat. Turkey was very tasty and moist. Would definately eat here again. A lovely treat.

Visited The Dean yesterday for the festive afternoon tea and what a delight it was. The singer and group singing carols was a perfect start to Christmas celebrations. The food was amazing and the service was first class. Also stayed behind for a cheeky cocktail. The restaurant was beautifully decorated for Christmas too. A lovely atmosphere.

This was my third time at Goya Bistro and each time the food is perfect! The service is lovely and we were made to feel welcome.

We booked the Xmas afternoon tea for our Mum, Aunt and their friend as a Christmas present, they had a lovely time they said the food and entertainment where fantastic and that the staff where very attentiveand friendly.

Brilliant. The food, the service and the place.

Amazing, amazing place, food, service. Will definitely be back!

Well we had the most amazing Xmas works meal ,loved everything from friendly staff , great food the lovely cosy atmosphere,was just perfect !! Thanks everyone at the Dean ,you nailed it .