Reviews in Suffolk

Food was ok, seemed half open which for a Saturday lunchtime was peculiar. Was charged for 3 people when there was very clearly only 2 of us. This was only rectified a while afterwards when the math didnt work out for 2 people and the total ending in an odd number. No apology was given with the refund. Service in general felt like we was an inconvenience more then customers. Food was ok not particularly fresh,dining area was clean and serving areas. However the toilets left alot to be desired. Would not want to be a woman in there with the unisex w/c and poorly kept state of said toilets. I dont think I would make the trip again, disappointing. Expectations not high but a bit of customer toilets and either separate the toilets or keep on top of the cleaning, ill leave it to your imagination but for a Saturday lunch time it looked similar to nightclubs early hours on a busy Saturday.

Excellent for food, quality, service and atmosphere as well as very good value for money

Food wasn’t fresh & hot Carvery looked awful so wasn’t an option. Prices have increased which made it even worse Cleanliness in general wasn't good Staff weren’t very friendly Don’t waste your money

Good food. Bang average service. Never been before. Table for 5 booking, before I even seated, card machine appeared in front of me without any explanation. Taken to our seats. Then left to our own devices. No introduction. No ‘this is what happens here’. Asked a waitress if we can order drinks, was pointed at the bar. Not ideal for a restaurant when you take small children .

Absolutely awful food and terrible service.. A party of around 100 Romanian guests came in and soured what was already a very unpleasant experience!!! I will never dine in this place ever again!!!!!!!

Food was lovely and all hot and fresh. Only thing that you might need to adjust for the safety of your customers with nut allergies. In the dessert section U have a section where you are able to add toppings such as jelly teddy bears and peanuts. However, they are very close and the peanuts could easily contaminate the other non nut items. I couldn't let my son have them just incases. Same goes for the cakes with peanuts being next to the jelly's with the tongs being used for several deserts so cross contamination very likely

The food was good. I had a great time with my wife and daughter. Fun time for our wedding aniversay.

Food was amazing. Plenty of choice for everyone. Well cooked hot and amazing value for money

Third visit in 12 months to Spoons Ipswich and unfortunately not the experience we have been used to! There seemed to be less people cleaning tables and plates and previously there has been someone monitoring the food section and arranging for fresh top ups as soon as dishes get low, there was nobody really doing this and the food was not getting replenished quickly enough.

After booking online and having a confirmation and then a reminder of booking online Saturday afternoon for a booking at 5.00 pm. We travelled about 50 minutes to get there only to find the restaurant closed and a sign at the door saying they had a gas leak, while I appreciate these things happen it would have been nice to have also received an email to advise it would be closed. We was t able to eat there and as there were 7 of us that were looking forward to the buffet meal we had to find somewhere else to eat. Luckily we found Papa Panda which is also in Ipswich and they were happy to accommodate us.

Got a phone call to say they wasnt opening complete waste of a trip there

Me and my girlfriend were the only people inside but were made very welcome. The 2 members of staff were also very friendly and active with new drinks when needed.

Always have a great time!

A group of us (old school friends) enjoyed a lovely evening at the Gallery for a Christmas Catch up. From organising the booking, to the service on the night we couldn't have been happier. Good selection of drinks, fab cocktails, all with table service and a smile! What more could we ask for!

Service=Money

Good choice of food, staff refilling as things get empty, constantly cleaning up after messy people! Only problem I had was a lot of kids running around in and out of food area and dining area, touching food with hands and sticking fingers in chocolate fountain- no parents about but even after I complained to a member of staff that a child was putting grubby hands in the marshmallows and chocolate, she was reluctant to stop them. Kids should be supervised in the food area!!! Apart from this, all was OK, but I'd rather they enforced minor supervision in food area. I felt it was good value for an all you can eat buffet. I'll definitely go again.

Food was really nice , was a great selection always very hot Staff on other hand rude , booked a birthday meal and very much after took money went out of way to ignore us and take plates before finishing Also when ordering drinks could not be bothered in slightest until took your money yet again